Sr. Account Manager, Employee Benefits

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate need for a Sr. Account Manager, Employee Benefits in our Dallas, TX office.

We are looking for a knowledgeable and enthusiastic benefits professional who can provide exceptional service to our clients and insureds, while enjoying a team-oriented culture and excellent work/life balance! This high-level position will partner with account managers, sales producers, and other support staff to achieve new business goals and ensure total client satisfaction and retention. This individual will act as a liaison between clients and carriers and other service vendors and build and maintain relationships with key contacts, while supporting a full book of business, including medium to large accounts across diverse industries.

Other duties include:

• Rate and quote new business and renewal policies
• Gather information from clients to prepare RFP's and request alternate plans and quotes from carriers
• Prepare documents and materials for open enrollment meetings
• Answer coverage and policy-related questions; assist with claims and troubleshoot coverage or billing issues
• Ensure client compliance in accordance with ERISA, COBRA, HIPAA, and ACA laws
• Assist clients with the setup and implementation of new technology systems, such as online enrollment and benefit administration systems
• Assist with establishing company wellness programs and initiatives.

Skills:

• Exceptional interpersonal and customer service skills to build client and carrier relationships
• Must have extensive self-funded experience
• Strong verbal and written communication skills
• Ability to multi-task and handle competing demands and priorities
• Independent self-starter with excellent time management skills to meet goals and deadlines
• Strong attention to detail
• Ability to clearly present information in one-on-one or group settings
• Handle personal and medical information confidentially and in compliance with HIPAA laws
• Intermediate to advanced computer literacy, including Word, Excel, and PowerPoint
• Working knowledge of Agency Management System required
• Benefit technology/administration systems experience required

Required Experience:

• Minimum 5 years' experience with employee benefits preferred
• Must have current Life and Health license
• Professional designations, such as CEBS, are desired, but not required

Benefits & Compensation:

• Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
• Company paid holidays, plus PTO
• Employee Wellness Program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

*Applications will be accepted until the position is filled