The role involves managing app partnerships, evaluating integrations, driving revenue growth, and collaborating with internal teams to enhance the SaaS ecosystem.
About Us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are
HighLevel is seeking a strategically minded, execution-focused Ecosystem Partner Manager to build and scale our app integration partner network. In this role, you’ll serve as the primary connector between the HighLevel platform and high-impact complementary SaaS applications, driving both inbound and outbound partnership engagement to strengthen our global ecosystem.
You will lead cross-functional conversations with product, GTM, and channel leaders from integration partners to evaluate and launch new app collaborations that generate revenue (new and expansion) and enhance customer retention. These partnerships will play a pivotal role in accelerating strategic vertical expansion and advancing HighLevel’s growth as a leading ecosystem platform.
You are a builder, connector, and operator with a strong understanding of SaaS ecosystems and the ability to assess integrations not only for functionality but also for business and revenue impact. You bring a GTM-driven mindset to partnerships—proactively engaging inbound app developers while pursuing high-potential outbound opportunities.
As the go-to for early-stage partner strategy, you’ll collaborate closely with internal teams on revenue modeling, enablement, and launch execution, ensuring each partnership delivers measurable value for HighLevel and its customers.
What You’ll Be Doing
App Ecosystem Development
- Own the lifecycle of ecosystem app partnerships—from identification to evaluation to activation.
- Drive outbound engagement with apps that serve core HighLevel verticals (real estate, legal, wellness, education, etc.).
- Evaluate inbound app integration proposals using a revenue‑first lens.
Revenue & Value Modeling
- Collaborate with Finance, Product, and RevOps to assess the mutual business opportunity of potential integrations.
- Quantify potential impact on:
- New logo acquisition (co‑marketing, co‑selling)
- Expansion revenue (add‑on revenue through app usage)
- Retention/Stickiness (usage‑based retention lift)
Partner Activation & GTM Support
- Partner with Product Marketing, Enablement, and the Marketplace team to ensure successful launches.
- Develop simple revenue/enablement toolkits for partner managers and affiliate teams.
Internal & External Collaboration
- Serve as a cross‑functional bridge between GTM, Product, and external partner teams.
- Document partnership activity, revenue performance, and recommendations for future investments.
What You’ll Bring
- 5–8 years experience in SaaS ecosystem partnerships, integrations, or business development.
- Deep understanding of partner‑led GTM strategies and integration value assessment.
- Familiarity with platform APIs and working with product/engineering teams to scope integration plans.
- Experience with vertical SaaS or platform ecosystems is a major plus.
- Excellent communication skills with the ability to influence both internal and external stakeholders.
- Prior success working in PLG or usage‑based environments preferred.
- Experience at a marketplace platform (Zapier, Shopify, Salesforce AppExchange, etc.) shall be an added advantage.
- You’ve worked directly with product‑led or usage‑based monetization teams.
- Ability to analyze partner performance data and generate actionable insights.
The salary range for this position is $75000 - $114000 annually.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Top Skills
APIs
SaaS
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