Coordinates quality assurance testing for Cerner EHR implementations, application conversions, and healthcare technology initiatives. Partners with clinical, revenue cycle, operational, technical, and vendor stakeholders to plan testing, guide resources, monitor readiness and progress, track defects, facilitate issue resolution, and communicate implementation status. Supports workflow validation, risk identification, testing documentation, and process improvements.
Job Summary
Community Health Systems is hiring a Senior Quality Assurance Analyst. The Sr Quality Assurance Analyst - EHR, facilitates quality assurance activities supporting electronic health record (EHR) implementations, application conversions, and related healthcare technology initiatives. The position works collaboratively with clinical, revenue cycle, operational, and technical stakeholders to coordinate structured testing activities and support successful system transitions.
This role requires strong coordination, communication, and organizational skills, along with an understanding of healthcare application workflows and testing methodologies. The Senior Quality Assurance Analyst guides participating testing resources, manages execution expectations, monitors readiness and progress, and coordinates issue resolution throughout the testing lifecycle.
Essential Functions
- Coordinates testing activities supporting healthcare application conversions, system implementations, and enterprise technology initiatives.
- Partners with clinical, revenue cycle, and operational leadership to identify testing resource requirements and establish execution schedules.
- Facilitates integrated testing events and provides direction to participating facility resources regarding testing procedures, expectations, and deliverables.
- Collaborates with application teams and subject matter experts to support validation of clinical and business workflows.
- Tracks testing progress, execution metrics, identified defects, and outstanding issues throughout defined testing cycles.
- Coordinates communication between facilities, project leadership, application support teams, and external technology vendors.
- Identifies testing dependencies, resource constraints, and potential risks to implementation timelines.
- Facilitates testing status meetings, defect reviews, and issue escalation discussions.
- Maintains accurate testing records and provides updates regarding readiness, progress, and completion status.
- Supports improvements to testing processes, resource preparation, and cross-functional collaboration.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or Software Engineering; or the equivalent required
- 5-7 years of experience in application analysis, system configuration, or IT solution delivery required
Knowledge, Skills and Abilities
- Deep knowledge of application workflows, system configurations, and integration frameworks.
- Strong analytical, troubleshooting, and documentation skills.
- Proven ability to manage medium to large-scale application projects.
- Excellent collaboration, stakeholder communication, and mentoring capabilities.
- Ability to balance technical priorities with organizational goals.
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