Sr Lead Systems Cloud Engineer-2

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

• Leads data platform initiatives through the integration of engineering principles and maintenance of cloud services.
• Reviews data platform requirements, builds scalable and efficient processes, and populates platform data in the cloud.
• Curates large amounts of real-time and relational data and disseminates among the data platform team.
• Utilizes data engineering expertise and enhances the data cloud and team processes.
• Drives the data platform roadmap and defines requirements, timelines, and resources.
• Streamlines operations for the data platform and leads complex integrations with the data engineering team.
• Collaborates with data engineers on platform initiatives and cloud management for optimal business operations.
• Reviews data platform requirements, builds scalable processes, and populates platform data in the cloud.

• University (Degree) Preferred

• 5+ Years Required; 7+ Years Preferred

• Physical Requirements: Sedentary Work

This role will provide lead level solution architecture, engineering design, implementation and technical third-level support services for Microsoft Entra, Microsoft Active Directory and the Windows Server platform across our enterprise. This includes authentication services in Entra ID, (Azure Active Directory), and on-prem AD. The core infrastructure technology tasking includes enterprise standards for authentication services including: SSO for SaaS applications using modern authentication protocols such as SAML and OAuth2, other authentication services such as Kerberos and LDAP, global system security standards and top-level support for enterprise-wide infrastructure applications.

Responsibilities:

• Provide lead level technical support, design, and implementation for Microsoft Entra and Active Directory authentication services across the enterprise, including cloud deployments in Amazon (AWS) and Microsoft Azure
• Develop and enhance Microsoft Entra ID and Active Directory engineering standards for a multi-site organization, including the core operating system and authentication services
• Develop technical partnerships with key architecture, project, operations, and support teams
• Automating Microsoft authentication solutions in a multi-forest and multi-domain environment and configuration for Microsoft Entra and Active Directory, while considering IaaS Cloud solutions such as AWS and Azure
• Provide 3rd level support for an enterprise-wide, distributed Microsoft Entra ID and Active Directory, including related technologies such as AAD Connect, SSO, the Graph API, etc.

Qualifications:

Required:

• 7 years of relevant IT experience
• Demonstrated experience in a high-tech customer-facing role (i.e. Professional Services, Solution Architecture, Systems Administrator, Engineering or Consulting)
• Hands-on experience with Microsoft Entra ID, Active Directory, Microsoft Windows Server and related technologies; experience providing senior level operational support and implementation of large-scale, enterprise level solutions
• Previous experience with the design of infrastructure and integration into new and existing authentication services like Entra ID and AD services
• Five years of demonstrated experience supporting Active Directory or Microsoft Entra ID
• In-depth and thorough understanding of monitoring best practices preferably with Splunk,  Microsoft EndPoint Configuration Manager (MECM) and/or Quest Change Auditor
• Experience with infrastructure and server theories, principles and concepts, application infrastructure and standards, networking fundamentals, physical server architecture, and virtualization technologies (i.e. VMware, Hyper-V and LAN/WAN/Firewall/VPN networks
• Power Shell scripting experience
• Hands-on experience with Multi-Factor Authentication, SSO, and SSL certificates implementation and management
• Understand WAN/LAN concepts and the TCP/IP protocol stack

Preferred:

• Bachelor’s degree in Information Technology; Computer Science or related technical field
• Microsoft Windows Server certifications; Azure Certifications or MCSE
• Working knowledge of ticketing systems; creating, updating and closing tickets
• Strong customer service customer service skills (both written and verbal)
• Excellent interpersonal skills, ability to listen and understand what is being described
• Experience with one or more cloud providers such as Azure, AWS, or Google Cloud Platform
• Ability to effectively deliver and execute technical projects across multiple engagements in a customer-facing-capacity

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

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Equal Opportunity

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