Sr Logistics Coordinator - NORAM

At Novus, our goal as a company is to inspire every animal producer and owner on the planet. As relentless advocates for intelligent nutrition, we deliver advanced technology, rooted in scientific research, designed to help their animals reach their full potential.

Driven by our passion for science and our intrinsic innovation, we will transform the animal nutrition industry through the power of intelligent nutrition. Working alongside animal producers and owners around the globe, we will help create a world where we feed solutions instead of treating problems.
Novus' employees help bring this Vision and Mission to life. Our employees support our customers in over 85 countries worldwide. We are always looking for dynamic people who share our mission to inspire animal producers and help animals reach their full potential.

General Responsibilities

. Execute logistics processes for order fulfillment transactions.
• Ensure accurate and timely execution of SAP transactions.
• Continue as SAP super-user for logistics 3rd party service providers in NORAM.
• Provide ongoing support to NORAM’s 3PLs and service providers.
• Ensure that all phone and e-mail requests are returned promptly and on the same day as the request.
• Resolve all issues promptly, elevating significant issues or problems to the appropriate party when necessary.
• Monitor inventory at designated NORAM stocking points to ensure adequate inventory levels in both packaged products and bulk material.
• Reconcile inventory at designated NORAM stocking points each month to make certain all inventory is accurately reported in SAP by item and lot.
• Ensure inventory of packaged products in NORAM warehouses is accurate and managed using FEFO protocols.
• Compile and verify all NORAM logistics purchase orders in SAP for NORAM supply chain vendors.
• Prepare and submit inventory adjustment forms and arrange appropriate disposal in accordance with local and national waste management regulations.
• Support the NORAM Logistics Manager in managing relationships with third-party logistics vendors in NORAM. This includes rate and contract negotiation, travel, statistical support, process improvement projects, and cost reduction programs.

Experience Requirements

• 2+ years of related supply chain experience in a multi-national corporation
• Demonstrated knowledge of effective logistics solutions and order fulfillment processes.
• SAP Knowledge preferred.

Skills/Competencies

• Strong analytical and problem-solving skills.
• Maintain a high level of customer service and communication skills.
• Ability to multitask on complex projects and processes, including the ability to think quickly and react appropriately under pressure.

Other Essential Requirements

. Fluent in English.
. Up to 20% travel.
. Bilingual (Spanish) a plus, but not required.

Cross-Functional Relationships

• Work with Customer Service, Procurement, Corporate Planning, and MBU to ensure sufficient supply of products for internal and external customers, and respond to their issues in a timely fashion.