Sr. Manager, Strategic Account Management

PSIvet is a group member organization serving over 5,500 independent veterinary practices across the United States. We are dedicated to supporting our membership by providing products, programs, and services designed to drive better financial and clinical outcomes. Through preferred supplier partnerships and consultative field engagement, PSIvet drives savings, share shift, and growth for both members and supplier partners.

The Sr. Manager, Strategic Partnerships is a member of the PSI Leadership Team and is responsible for the commercial strategy, growth, and performance governance of PSIvet’s preferred partner portfolio. This leader defines partner performance expectations, establishes KPIs, leads commercial review cadence, and directly oversees the Practice Performance Advisor (PPA) team to drive adoption, compliance, share shift and financial growth for our partners and our company. PPAs operate as a partner performance overlay team assigned by strategic partner and are accountable for driving share shift, compliance improvement, and financial growth tied to specific preferred supplier programs. This leader ensures that PPAs execute disciplined partner growth plans and that partner performance is measurable, governed, and aligned to company growth objectives.

Ultimately, this role is responsible for ensuring that strategic partnership strategies are executed with clarity, accountability, and measurable commercial impact.

DUTIES AND RESPONSIBILITIES:

Strategic Partner Portfolio Leadership

• Mange the partnership portfolio strategy providing leadership and recommendations on partner selection in alignment with the company’s strategy.

• Establish annual partner growth plans aligned to commercial objectives.

• Negotiate commercial agreements and performance expectations with preferred partners.

• Identify portfolio gaps, expansion opportunities, and new partner categories.

• Maintain executive-level relationships with supplier leadership.

• Partner Performance Governance & KPI Direction

• Define partner performance KPIs, including: revenue and gross profit growth, share shift, compliance improvement, customer incentive and rebate attainment and program adoption.

• Establish annual targets and quarterly performance benchmarks for each strategic partner.

• Lead structured quarterly business reviews (QBRs) focused on performance versus plan.

• Interpret dashboard insights and translate performance data into corrective action strategies.

• Partner with analytics/BI teams to ensure partner dashboards reflect agreed KPIs and commercial priorities (dashboard development is owned outside of PSI).

• Provide commercial performance summaries and strategic recommendations to the President of PSI.

Partner Financial Planning & Forecasting

• Develop partner-level revenue forecasts aligned to annual business plans.

• Model share shift scenarios, compliance improvement impact, and growth opportunities.

• Identify performance risks and proactively implement mitigation strategies.

• Collaborate with Finance to evaluate co

Leadership of Practice Performance Advisors (PPAs)

• Directly lead and develop the PPA team.

• Establish performance expectations tied to partner growth, compliance, and share shift targets.

• Translate partner annual plans into field execution priorities.

• Coach PPAs to elevate consultative conversations aligned to partner objectives.

• Monitor performance and ensure alignment with partner growth strategies.

• Coordinate with Covetrus sales leadership to ensure aligned field execution.

Cross-Functional Commercial Alignment

• Serve as the commercial bridge between preferred partners, PPAs, Marketing and Operations.

• Provide Marketing with partner growth priorities and value positioning guidance.

• Provide Operations with KPI direction related to partner performance.

• Contribute to strategic planning and long-range commercial strategy discussions.

REQUIRED QUALIFICATIONS:

• 10+ years in strategic partnerships, supplier management, commercial leadership, or B2B growth roles.

• 5+ years of leadership experience managing field or consultative teams. Experience in animal health, healthcare distribution, or GPO environments preferred.

CORE COMPENTENCIES:

• Ability to thrive in ambiguity without complete information.

• Ability, determination, initiative and tenacity to move initiatives forward with large, complex business partnerships, injecting speed and focus with an emphasis on bottom-line impact.

• Proven ability to align diverse stakeholders, mobilize cross-functional teams, and drive measurable results through strategic influence and relationship-building.

• Demonstrates high integrity, adapts quickly to changing priorities, and drives measurable performance through rigorous execution and continuous improvement.

• Ability to define KPIs and govern partner performance outcomes.

• Strong commercial acumen and growth-oriented mindset.

• Strategic thinker with disciplined execution capabilities.

• Executive presence with ability to influence senior supplier stakeholders

• Proven ability to lead field teams and drive measurable performance results.

• Ability to interpret complex data and translate it into actionable commercial strategy.

TRAVEL:

Business travel required (up to 50% of time).

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

• 401k savings & company match

• Paid time off

• Paid holidays

• Maternity leave

• Parental leave

• Military leave

• Other leaves of absence

• Health, dental, and vision benefits

• Health savings accounts

• Flexible spending accounts

• Life & disability benefits​

• Identity theft protection

• Pet insurance

• Certain positions may include eligibility for a short-term incentive plan

Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive.

The pay range for this position is as follows:

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.