Sr Product Researcher- Impact Research

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  

Cengage Group’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.  

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/  

What you'll do here:

• Collaborate closely with Product, Build, Sales, and Marketing groups to strengthen a data-driven culture and support customer engagement in research.

• Develop evaluation frameworks, study builds, surveys, and other research instruments.

• Coordinate data collection and analysis while maintaining scientific rigor.

• Apply a strong understanding of data privacy and human-subject research requirements.

• Identify patterns and insights through deep triangulation of multiple data sources.

• Manage external vendors and partner with internal collaborators to ensure the quality and validity of insights.

• Convey findings transparently and purposefully to support consistent product development and successful messaging.

• Work with internal and external partners to refine research questions and provide actionable recommendations.

• Monitor product implementation and deliver recommendations for ongoing optimization.  

Skills you will need here:

• A PhD or Master’s degree, or equivalent experience, in Educational Research, Psychology, Program Evaluation, Anthropology, or a related field, together with a strong business approach and interest in technology.

• Experience conducting quantitative research and analyzing large datasets, with the ability to develop, lead, and coordinate research studies.

• Experience in qualitative research and user-centered approaches, including the capacity to develop and lead open-ended, exploratory research.

• Demonstrated experience developing research and evaluation frameworks and managing end-to-end research programs.

• Strong project coordination skills; highly collaborative with a problem-solving, achievement-focused approach.

• 2–4 years of experience managing research projects in a client services firm, B2C environment, or academic setting.

• Preferred experience in Higher Education, K–12, or Career and Professional Education contexts.

• Ability to self-manage progress against goals and results, with a high degree of accountability and urgency.

• Strong bias for action.

• Strong writing and data visualization abilities, capable of preparing and delivering information clearly to various audiences.

• Comfort working through ambiguity and seeking answers to complex, open-ended problems.

• Ability to work under tight deadlines while maintaining high quality standards.   

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.  

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].   

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.  

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.