Sr. Unified Communications Engineer

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

The Unified Communications and Collaboration Team is looking for a Senior Unified Communications Engineer to join our team to continue to transform the way LPL Financial communicates and collaborates both internally amongst teammates and externally with customers, partners, and advisors.

• Webex Cisco Cloud Calling

• Cisco Webex Control Hub configuration and administration for voice and video

• Maintain and administer Cisco telephony equipment inclusive of compute nodes, cubes, and circuits

• Deploy/maintain Cisco voice & video products across the entire portfolio

• Basic troubleshooting of VoIP traffic across Cisco switches and routers

• Perform system integrity and connectivity tests to ensure system availability

• Monitoring of associated infrastructure health

• Troubleshoot voice communications problems of varying complexity

• Participate in Tier 1 after hours and on-call support as part of a team rotation

• Basic understanding of networking, including QoS

• Cisco Unified Communications Manager/Call Manager

• Cisco UCCX and WxCC

• Video units such as WebEx Room Kits and Conference Centers

• Voice Gateways / Routers / Switches

• Cisco CUBE Routers and/or other SBC Solutions

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

• Minimum of 5 years of engineering experience in telecommunications

• Minimum of 3 years of technical hands-on experience with Cisco Unified Communications suite of products

• Flexible hours to accommodate after hours and weekend activities such as installation, testing, managing events

• Ability to lift 50lbs, install gear and install phones

• Must sit onsite in an LPL primary office and be able to travel up to 50% travel

• Experience leading large IT projects and managing vendors

• Experience delivering exceptional customer service to executives, admins, and clients

• Cisco network routing experience, including QoS

• Experience supporting complex technical services in Contact Center and/or corporate office environments

Pay Range:

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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