Staff Site Reliability Engineer, Data Platform

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.

Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.

Pismo’s 500+ employees are located in more than 10 countries around the world.

The Staff Site Reliability Engineer (Azure) is responsible for designing, building, and evolving cloud-native, containerized infrastructure on Microsoft Azure that powers our data products and services. This role plays a critical part in advancing our platform maturity by supporting cross-functional squads, leading complex technical initiatives, and ensuring the availability, security, scalability, and reliability of our data ecosystem.

As a Staff Engineer, you will bring deep expertise in Azure cloud architecture, Azure infrastructure implementation, systems design, networking, databases, and modern data technologies. You will also contribute hands-on experience with complex technology adoption, infrastructure automation, and high-scale distributed systems, with a strong emphasis on building and operating secure, resilient, and scalable solutions in Microsoft Azure environments.

This role requires demonstrated experience architecting, implementing, and optimizing Azure-based platforms and services, including cloud networking, compute, storage, identity and access management, observability, and container orchestration. The ideal candidate will be capable of leading the design and delivery of enterprise-grade cloud solutions using Azure-native and hybrid-cloud patterns, and of driving best practices for reliability, security, and operational excellence across the data platform.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 5+ years of experience in infrastructure engineering, site reliability engineering, platform engineering, data engineering, or a related technical discipline
• Proven experience designing, building, and operating cloud-native, containerized infrastructure that supports data products and services
• Strong expertise in Azure cloud services, including compute, networking, storage, identity and access management, and security
• Experience with container orchestration platforms, such as Kubernetes, preferably in Azure Kubernetes Service (AKS) or similar environments
• Strong knowledge of systems design, distributed systems, networking, databases, and modern data platform technologies
• Experience implementing and managing infrastructure as code, automation, and configuration management practices
• Demonstrated ability to lead complex technical initiatives focused on availability, scalability, reliability, security, and operational excellence
• Experience partnering with cross-functional teams, including engineering, platform, security, and product stakeholders
• Strong verbal and written communication skills, with the ability to influence technical direction and align teams around shared priorities
• Proven ability to work effectively in a remote environment and manage competing priorities across distributed teams.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 131,600.00 to 210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.