State Manager - General Motors Insurance

Why General Motors Insurance? 

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial. 

This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience. 

GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers. 

Position open until filled.

The State Manager role is responsible for tailoring our auto insurance product for select new states as well as managing several in-market states to ensure our product is compliant and expected to achieve profit and growth targets. The State Manager develops a thorough understanding of the state regulatory environment and competitive marketplace to shape coverage design, policy forms, underwriting eligibility, pricing, quote flow and other operational decisions. This person also monitors key performance metrics to identify and execute needed changes to the product. This role will partner closely with key business and operations teams across the organization – including Customer Engagement, Product Enablement, Technology, Legal, and Claims.  

For this role we value experience with complex auto insurance states, a passion for telematics, quantitative acumen (including pricing), a demonstrated track record of solving problems independently and driving change, operating within a fast-paced, collaborative environment.  

About the role

• Develop the strategy and execution of state product launches (forms, underwriting, rates/rules) and associated regulatory filings
• Research state legislative and regulatory requirements and advise actions needed to be compliant
• Perform analysis of competitor offerings and pricing
• Work collaboratively with cross-functional teams to execute operational changes
• Communicate business requirements to Technology partners
• Analyze the drivers of P&L (e.g. conversion, average premium, mix of business, retention, loss ratio, loss trend) and develop strategies that improve outcomes
• Develop hypotheses and seek out new ideas and approaches to business issues 

What makes you an ideal candidate?

• You possess the required knowledge and understanding of personal auto insurance, including working knowledge of the insurance policy, underwriting, pricing and state regulation
• You enjoy researching information and translating into business recommendations
• You can utilize quantitative approaches to generate sound business analyses and articulate findings and recommendations
• You have experience developing and implementing creative and effective solutions to complex business issues
• You are knowledgeable of direct-to-consumer insurance distribution
• You have an interest in pursuing, or have attained, an actuarial or industry designation
• You have exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
• You can meet expected delivery dates and the tasks necessary to achieve objectives while working effectively in a team environment and are able to adapt to rapidly changing business and technological needs, with frequently changing priorities
• You can manage multiple projects simultaneously and have strong organizational skills to prioritize work appropriately
• You have proficiency with Microsoft Office Suite

Experience and Education

• High School Diploma or equivalent required; Bachelor’s Degree in Business, Finance, Math, Insurance or related field, or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree required
• 3+ years related professional experience with analysis and/or managing personal lines insurance product performance required
• 1+ years of experience managing direct report(s) or managing the work of resources in a matrixed team preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. 

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. 

Compensation: Competitive pay and bonus eligibility 

Work Life Balance: 100% remote 

#LI-remote #LI-CH1 #gmfjobs

The base salary for this role is $115,000 to $213,000.

At GM Financial, we strive for transparency and in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.