Strategic Program Manager

About Us: 

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. 

About the Role: 

The Strategic Program Manager will lead & oversee complex projects and initiatives across multiple teams. Reporting directly to the CIO and serving as a member of the Technology Leadership Team, the Strategic Program Manager plays a critical role in driving companywide strategic initiatives. This role will be responsible for managing the entire project lifecycle, from requirements gathering and program development to execution and delivery.

Key Responsibilities: 

Develop comprehensive program plans, including scope, schedule, budget, and resource allocation leveraging PMIS and PPM tools to support, track and report on program activities leveraging Program Management Information System (PMIS), Project Portfolio Management (PPM) Tools

Provide advanced technical project management skills, tools and techniques, such as Earned Value Management (EVM), risk management, change management, and scheduling software

Lead cross-functional teams through project lifecycle phases such as initiation, planning, execution, monitoring, and closure

Facilitate requirements gathering sessions and perform detailed requirements analysis to ensure project deliverables meet business needs

Apply project management methodologies including Lean Six Sigma, Kaizen, Scrum (SAFe), and Waterfall to optimize processes and improve project outcomes

Conduct root cause analysis and risk management to proactively identify issues and implement mitigation strategies

Oversee project portfolio management to prioritize initiatives based on strategic value and resource capacity

Utilize workflow and change management tools ensuring a consistent escalation process and tracking of alterations of workflow and configuration within the program

Facilitate meetings effectively with stakeholders at all levels to communicate progress, resolve conflicts, and negotiate scope changes

Monitor project performance using earned value management techniques to ensure projects stay within scope, schedule, and budget constraints

Drive organizational change management efforts to support program adoption across teams

Skills & Competencies: 

Proven experience in supervising teams and managing multiple projects simultaneously with strong organizational skills

Expertise in Agile frameworks (SAFe), Waterfall methodologies, Kanban, Scrum, and other project management practices

Utilization of product management software such as Jira and Confluence

Strong analytical skills including data collection/analysis and root cause analysis for problem-solving

Proficiency in project management tools such as MS Project, Jira, Smartsheet, Confluence, ServiceNow or equivalent PPM tools

Excellent leadership qualities with the ability to influence stakeholders at all levels of the organization

Effective communication skills with the ability to present complex ideas clearly through technical writing and presentation skills

Knowledge of business process modeling techniques including Visio or similar diagramming tools

Ability to manage scope changes using negotiation skills while maintaining quality standards aligned with PMBOK or equivalent frameworks

Experience in risk management practices including risk assessment tools like SAS or similar data analysis platforms

Required Qualifications: 

Bachelor’s degree in computer science, Engineering, or other relevant fields

10+ years of Managing Programs

5+ years leading and delivering complex companywide initiatives

5+ years of Healthcare Revenue Cycle and/or healthcare industry experience

Strong expertise working with all levels of company leadership

Strong understanding of Agile methodology/concepts

Practiced in working with geographically dispersed teams

Preferred Qualifications: 

Familiarity with IT infrastructure projects or product development

Employment eligibility: 

Must be legally authorized to work in the United States without sponsorship

As a condition of employment, a pre-employment background check will be conducted

What We Offer: 

Comprehensive paid training 

Medical, dental, and vision insurance 

HSA and FSA available 

401(k) with company match 

Paid Wellness Time and Holidays 

Employer paid life insurance and long-term disability 

Internal growth opportunities 

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

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