Strategic Sales Northeast Region

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.

AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.

CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.

Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.

As a Strategic Sales at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. You’ll drive our growth in the public safety sector, helping 9-1-1 centers implement AI solutions that solve workforce shortages and improve emergency response times.

• Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, with a focus on high-impact, scalable accounts.

• Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state-level decision-makers—becoming their go-to resource for AI automation in 9-1-1 workflows.

• Strategic Sales Execution: Manage complex, multi-stakeholder sales cycles (often involving procurement, IT, and operational leads) and convert prospects into long-term partners.

• Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs.

• Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions.

• Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to help guide Aurelian’s growth and product roadmap.

• Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.

You’re not just a software seller—you understand the public safety space and are passionate about solving the operational crisis facing 9-1-1 centers.

• 6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota.

• Deep knowledge of public safety tech ecosystems, especially around NG9-1-1, Call Handling Equipment, CAD systems, and other ECC workflows.

• Experience selling $50K–$250K+ deals, and comfort navigating procurement-heavy, long sales cycles.

• The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities.

• A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology.

• Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision-makers.

• Strategic thinking and self-direction, with a knack for building repeatable, scalable sales processes.

• Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.

Why Join Aurelian?

Public safety is at a breaking point—and you can be part of the solution. At Aurelian, you’ll:

• Sell a mission-critical product that has a direct and measurable impact on real people’s lives.

• Join a fast-growing team tackling one of the most urgent and overlooked challenges in U.S. infrastructure.

• Work with cutting-edge AI at the intersection of civic tech, voice automation, and emergency response.

• Be part of a culture that values ownership, speed, and doing the right thing for our customers and communities.

To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!

We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity.

Come do the best work of your life and join us in shaping the future of critical technology that truly matters.

• Comprehensive Medical, Dental, Vision & Life insurance

• 401(k)

• Unlimited PTO

• Company-wide offsites

• Equipment stipend

• Relocation assistance

• Daily delivered lunches (on us)

• Office in Seattle

• Start-up Equity