Maintains and supports Windows Server environments and related client-server applications. Installs, configures, monitors, secures, tunes, and troubleshoots server hardware and software, including IIS, failover clusters, load balancing, distributed file systems, SQL Server, backups, and disaster recovery. Develops infrastructure policies and procedures, monitors system performance, researches and implements server components, supports cross-functional IT teams, and updates project reporting.
To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.Job SummaryThe Systems Administrator installs and maintains Windows Server operating systems and related software and/or administers activities for Windows Server operating systems, ensuring & achieving high performance of these systems.Requirements
Security Requirements
EDUCATION
- Bachelor’s degree in Business, Computer Science, Management Information Systems, or related field. In lieu of degree, at least five (5) years of equivalent experience will be considered.
EXPERIENCE
- Minimum three (3) years’ direct experience with server support and implementation to include maintaining and supporting Windows Server operating systems and client-server-based applications.
- Enterprise-level knowledge and experience with operations and procedures including configuring, tuning, monitoring, securing, and managing server software and hardware.
- Experience managing and maintaining IIS Web Server platform, application pools, and SSL certificates.
- Experience with Windows Failover Cluster, load-balancing, and Distributed File System
ESSENTIAL SKILLS & ABILITIES
- Microsoft Windows
- IIS Web Server, Application Pools
- SSL Certificate management
- HA/DR, Windows Failover Cluster
- Distributed File System
- MS SQL Server Administration
- Analytical Problem Solver
- Troubleshooting
- TCPIP Protocols
- Domain Name System (DNS)
- Storage Virtualization
- Disaster Recovery
- Project Management
- Technical Expertise
- Detail-Oriented
- Interpersonal
- Leadership
- Multitasking
- Oral & Written Communications
- Technical Communication
LOCATION
Work from home within Arkansas, Washington, Oregon, Utah, Idaho, North Dakota, or Minnesota. Preference will be given to current employees and candidates who reside in Arkansas, Utah, Idaho, and North Dakota.
Skills• Configuration Management (CM) • Continuous Learning • Directory Services • Disaster Recovery (DR) • Documentation Maintenance • Linux Server Administration • Office Softwares • Oral Communications • Scripting • Server Backups • Technical Project Management • Vulnerability Management • Web Server Administration • Windows Server Management • Written CommunicationResponsibilities• Analyzes and evaluates user requests for server and technical operations, services, and support. • Assists in the developing comprehensive policy and procedure documents for the open systems server infrastructure • Assists other department teams with IT server management functions including configuration, operations, installation, maintenance, and performance tuning of all server hardware and software. • Monitors daily performance of systems and informs management of the status of the systems relative to previously established performance guidelines. • Performs technical duties assigned, as a member of department team(s) to enhance function and availability of the open system server environment. • Possesses knowledge of the strategic planning process in order to effectively maintain successful server management processes consistent with goals and objectives. • Researches and implements server components including software, hardware, security, administration, policies, and procedures. • Updates reporting mechanisms based on progression of projects.CertificationsHiring Range$74,000.00 - $96,000.00Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
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