Systems Engineer I - Spectrum News

Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Installs, administers, configures and maintains NMS including operating systems and related software.
• Provides 'on call' support to resolve NMS issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Works with database administrators to configure, tune and maintain databases in variety of languages.
• Documents systems configurations and upgrades.
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
• Works with current templates and assist with the design and construct new templates.
• Works with deployment and core service engineers to determine needs.
• Sets up filters on data generated by monitors.
• Generates reports on server and application availability and performance.
• Perform other duties as requested by supervisor.

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Basic ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
• Basic ability to create detailed documentation to functionally understand new and existing applications.
• Basic ability to follow and implement established change and control policies and procedures.
• Basic ability to troubleshoot application problems.
• Basic knowledge of development tools, application frameworks, and testing tools.
• Basic knowledge of OSS applications and software.
• Basic knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.

Required Education

• Bachelor's degree in Computer Science or related field, or equivalent experience

Required Related Work Experience and Number of Years

• System administration experience (UNIX & Netcool) - 1
• Database support experience - 1
• Enterprise Application experience - 1

Preferred Related Work Experience and Number of Years

• System administration experience (UNIX & Netcool) - 3+
• Database support experience - 3+
• Enterprise Application experience - 3+

Working Conditions

• Office environment

ISY325 2024-41198 2024
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