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Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
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About the Role
Do you love scripting and building automation? We are looking for a systems engineer with wide ranging IT and Managed Service Providers (MSP) skills who want to build out of the box scripting solutions for our IT Operations suite of software. Use your IT industry and operating systems knowledge to define baseline standards for our clients that raise our product standards. The solutions you build will be used by thousands of companies and your contributions will impact the baseline IT standards of companies around the world. You will join our Product Management team, working alongside other Software Product Engineers. Collaborating with our Senior Product Managers, Software Development Engineers, and our Support Engineers, you will work with like-minded individuals who are passionate about delivering exceptional automation solutions to our NinjaOne clients.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TX and VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
What You'll be Doing
About You
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $65,000 to $110,000 per year.
For roles based in New York the base salary hiring range for this position is $65,000 to $110,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
Do you love scripting and building automation? We are looking for a systems engineer with wide ranging IT and Managed Service Providers (MSP) skills who want to build out of the box scripting solutions for our IT Operations suite of software. Use your IT industry and operating systems knowledge to define baseline standards for our clients that raise our product standards. The solutions you build will be used by thousands of companies and your contributions will impact the baseline IT standards of companies around the world. You will join our Product Management team, working alongside other Software Product Engineers. Collaborating with our Senior Product Managers, Software Development Engineers, and our Support Engineers, you will work with like-minded individuals who are passionate about delivering exceptional automation solutions to our NinjaOne clients.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TX and VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
What You'll be Doing
- Product-Enhancing Scripting and Content Development - build content for our IT operations software products in the form of scripts, monitoring conditions, and baseline standards. Create ad hoc scripts and automations for NinjaOne prospects and existing clients.
- Strategic Product Research and Standardization - research and design new IT operations standards based on best practices. Continually update our scripting database for improved IT industry standards.
- Frontline Automation Resolutions and Client Support- identify, implement, and fast-track one-off scripts for automation. Reactively respond to incidents or events in the IT landscape with tailored automation solutions.
- Other duties as needed
About You
- 3+ years of experience installing, maintaining, configuring, monitoring, and automating in Windows, Mac, and Linux operating systems.
- 3+ years of experience scripting in PowerShell.
- Technical experience across the entire IT infrastructure, managed services stack.
- A passion for problem solving, an ability to deconstruct complex problems into parts and develop solutions.
- Experience with the challenges IT teams face with security and know how to set up secure baselines for Windows, Mac, and Linux devices.
- Experience with source control and interacting with REST APIs.
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California or Colorado, the base salary hiring range for this position is $65,000 to $110,000 per year.
For roles based in New York the base salary hiring range for this position is $65,000 to $110,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
NinjaOne Austin, Texas, USA Office
We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
