Toro TMS

Technical Implementation Manager

Posted An Hour Ago

Easy Apply

Remote

Hiring Remotely in USA

Junior

Easy Apply

Remote

Hiring Remotely in USA

Junior

The Technical Implementation Manager leads the deployment of Toro's TMS platform, manages client relationships, configures accounts, and provides training to ensure successful transitions from legacy systems.

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Technical Implementation Manager

Location: Remote
Type: Full-time

About Toro TMS

We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers.

The Role

As Technical Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the end-to-end deployment of our TMS platform, from initial kick-offs, to remote trainings, to go-lives, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset.

What You’ll Do

Lead end-to-end implementations of Toro’s platform for incoming customers
Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans
Configure new customer accounts, migrate data from legacy systems into Toro TMS
Deliver remote trainings to dispatchers, drivers, and logistics managers, making tech feel approachable and useful
Troubleshoot issues in real time and adapt implementation plans to meet specific needs

What You Bring

2-5 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation
Strong project management and client-facing communication skills
Strong technical and data management skills
Comfort with dynamic environments and a knack for simplifying complex systems
Empathy for frontline users and a bias toward action

Why Toro

Be part of a mission-driven team reshaping an essential industry
A culture that values clarity, warmth, and continuous improvement

Comprehensive medical, dental, and vision coverage
Unlimited PTO
401(k) policy managed by Empower

Top Skills

Data Management

Project Management Tools

SaaS

Transportation Management Software

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