About Zscaler
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Technical Program Manager (TPM) based in San Jose, CA (hybrid, 3 days a week), or remotely based in the United States, reporting to the Director, Information Security Compliance within the Security Compliance team. You will develop a robust Identity Security program to secure internal services supporting customer-facing products, focusing on non-human identities, shared accounts, and privileged access. By connecting security standards with practical implementation, you will drive initiatives across Product Security, Compliance, IT, and Engineering to ensure scalable, modern identity solutions.
What you’ll do (Role Expectations)
Execute Identity Security initiatives including non-human identity lifecycle, privileged access management, and IGA onboarding by coordinating across Product Security and Engineering teams
Accelerate delivery by collaborating with Product Managers and IT to validate solutions and break down complex projects into continuous delivery cycles
Streamline processes by operationalizing identity security standards into practical workflows, integration patterns, and scalable onboarding efficiency
Enable application and service onboarding into IGA workflows while supporting transitions away from static credentials
Improve documentation and alignment by developing clear project plans, JIRA tickets, and technical guides for stakeholders across the business
Who You Are (Success Profile)
You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
8+ years of expertise in technical program management, IAM/security engineering, or program delivery for security and compliance
Strong grasp of IAM concepts including OAuth2/OIDC, SAML, PKI, secrets management, non-human identities, and privileged access
Familiarity with IGA platforms such as SailPoint, Saviynt, Okta, or Hashicorp Vault and app/service onboarding practices
Proven ability to work closely with engineering teams and experience with lightweight automation or tools
Demonstrated skill in simplifying technical concepts and driving cross-functional programs to develop scalable enablement materials
What Will Make You Stand Out (Preferred Qualifications)
Prior experience as a Product Manager or Development Lead on complex Identity and Access Management (IAM) initiatives
Experience with product-focused companies emphasizing internal resilience, scalability, and security
Background in consulting as an architect with broad exposure to various IAM implementations
#LI-JM1 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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