Manage technical implementation projects for Nextech products, coordinating internal teams, vendors, and clients to deliver EMR integrations, database migrations, system conversions, and large-scale data exports. Create project charters and schedules, lead kickoffs, identify risks, track issues/escalations, and ensure compliant, on-time, on-budget go-lives with stakeholder communication and documentation.
Why join Nextech?
We are a leader in specialty healthcare technology solutions.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].
Job Summary:
The Technical Project Manager is responsible for managing technical implementation projects for all Nextech products. Management includes planning & coordinating product implementations in accordance with best practice methodology, within the mutually defined timelines and within the project budget. This will include maintaining issue lists and managing to resolution implementation issues. There is a high degree of collaboration and negotiation required among internal departments to achieve a successful live for productive use of the software.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Essential Functions
- Creating and maintaining project charters for technical implementation projects.
- Negotiating mutually acceptable project objectives, requirements, timelines, and success criteria.
- Creating project schedules and managing technical project milestones.
- Leading project kickoff calls to establish scope, expectations, deliverables, and communication plans.
- Coordinating internal teams, third-party vendors, and client stakeholders to ensure successful project execution.
- Managing complex technical projects including database mergers, migrations, EMR integrations, practice management system conversions, and large-scale data splits and exports.
- Collaborating with Development, Product, Support, and Operations teams to deliver specialized technical solutions.
- Reviewing technical project requirements and providing consultation during the pre-sales process to ensure project scope, timelines, and solution requirements are clearly defined.
- Identifying project risks, technical dependencies, implementation challenges and driving mitigation strategies.
- Identifying and managing implementation issue lists and escalations through resolution.
- Executing projects according to approved project plans and technical requirements.
- Monitoring project progress and adjusting as necessary to ensure successful project completion and client satisfaction.
- Establishing communication schedules and conducting regular client and vendor touchpoints to provide updates, address concerns, and maintain project alignment.
- Setting up and maintaining project documentation to ensure all project information is appropriately documented and secured.
- Serving as the primary technical implementation contact for Customer Experience (CX) on complex client engagements.
- Reviewing project deliverables with stakeholders to ensure quality standards and project objectives are met.
In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
Minimum Requirements
- Bachelor’s degree in related field
- 3-5 years of Project Management and related experience
- Assertive with a demonstrated ability to cultivate strong relationships & influence behavior
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Excellent time management skills
- Proven ability to solve problems creatively
Preferred Qualifications
- 5 years of experience in the Healthcare IT industry, specifically software implementation
- Knowledge of or applicable experience in one of Nextech’s main medical specialties
Working Environment/Physical Demands
- Remote role within the United States
- May require occasional after-hours and weekend work to support project milestones, system migrations, Go-Live activities, and client business needs.
- Long-distance or air travel as needed but not to exceed 10%
- Activities require a significant amount of work in front of a computer monitor.
Total Rewards:
Generous annual bonus opportunity
Generous annual bonus opportunity
401(k) with Employer Match
Flexible Time Off: take time off when you need it without worrying about available hours
11 paid holidays
Your Day Your Way - Celebrate a day of cultural or social significance to you
Insurance: Choice of Medical, Dental, and Vision plans
Health Savings Account with employer match
Flexible Spending Account
100% Company-Paid Parental leave (After 6 months with the company)
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
Nextech Luminary Peer Recognition Program
Wellness Program including discounts on medical premiums
Employee Assistance Program with free counseling sessions available
Corporate Discounts on Retail, Travel, and Entertainment
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