Technical Writer II

Job Description

• Responsible for creating clear, concise, and accurate documentation for products, services, or processes, often in high-tech or specialized fields.
• Involves translating complex information into user manuals, guides, help files, white papers, and training materials that are easily understandable by the target audience.
• Must have excellent writing skills, a keen eye for detail, and the ability to grasp intricate technical concepts quickly.
• Work closely with engineers, product developers, and subject matter experts to ensure the content's technical accuracy and relevance.
• Proficient with documentation tools, understanding of XML, DITA, or other markup languages, and familiarity with graphics and publishing software are often required. Update documentation as products evolve, ensuring compliance with industry standards and regulations. 

Education, Background and Years of Experience

Typically has a Bachelors degree, and 3 - 5 years of experience, or equivalent relevant work experience; e.g., each year of work experience may be substituted for each year of education required.

Required Skills

Develops and maintains clear, accurate technical documents, plans, procedures, reports, and deliverable packages supporting activities. Coordinates inputs from subject-matter experts and applies document-control and quality standards before submission.

Working Conditions

Remote/Work from home

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.