User Experience (UX) Research Sr. Consultant II

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The User Experience (UX) Research Sr Consultant II will execute a variety of UX research programs ranging from contextual inquiry, in-depth interviews to interface evaluations and usability testing. This position will either work independently on medium complex projects or work within a team on larger projects and contribute to the planning, recruiting, and execute portions of the research, analysis and reporting of the research activities.

Key Responsibilities

• Create journey maps, user profiles, user scenarios and research objectives, aligned with project and business goals

• Perform research to gather end-user requirements independently

• Create estimates and project plans related to UX research efforts for moderately complex projects

• Assist in defining and refining UX research processes and promote the importance of such activities to ensure execution

• Plan and conduct formal user interface design reviews

• Independently plan, conduct and facilitate iterative evaluations of user-interface designs (usability testing, mock-up interviews, heuristic reviews, qualitative and quantitative measures)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Facilitation, Project Planning, User Experience (UX) Research, User Interfaces (UI), User Requirements

Compensation

Compensation offered for this role is 70,500.00 - 124,125.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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