User Research Intern

Texarkana Therapy Center is committed to providing high-quality rehabilitation and therapeutic services to individuals of all ages. Our team works diligently to enhance patient care through innovative approaches, data-driven decisions, and continuous improvement.

Role Overview

We are seeking a User Research Intern to support our efforts in understanding patient and caregiver experiences, optimizing our services, and improving digital interactions. This role is ideal for someone passionate about human-centered design, qualitative and quantitative research, and making a real impact in healthcare.

Responsibilities

• Conduct user interviews, surveys, and focus groups to gather insights on patient experiences.

• Analyze qualitative and quantitative data to identify trends and areas for improvement.

• Assist in usability testing for digital tools and patient communication platforms.

• Collaborate with therapists, administrators, and designers to implement research findings.

• Create reports and presentations to communicate key insights to stakeholders.

• Support ongoing research initiatives to enhance accessibility and service efficiency.

Requirements

• Currently pursuing or recently completed a degree in Human-Computer Interaction, Psychology, Sociology, Data Science, or a related field.

• Strong analytical and problem-solving skills.

• Familiarity with tools like Google Forms, Qualtrics, or UX research platforms.

• Excellent communication and organizational skills.

• Passion for healthcare and improving patient experiences.