SailPoint
SailPoint is the leader in identity security for the modern enterprise.
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Sr. UX Designer

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SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. Our digital marketing crew, which includes our User Experience (UX) team, serves as the face of SailPoint.com, architecting & coordinating assets that fit together seamlessly to create a great experience from prospect journey to customer. We are seeking a passionate and collaborative Senior User Experience Designer to join our web UX team!
Our Sr. UXDs lead web-based projects through a collaborative process across digital marketing: Brand/Design, Development, SEO, CRO, Paid media, and Product. Responsible for crafting compelling solution-based experiences from initial concept through to market launch, the ideal candidate will possess the curiosity and empathy to thoroughly understand our persona and stakeholder needs, and the passion to enhance these experiences through evidence-based design decisions.
Through an extensive skillset and an intimate understanding of user-centered design (UCD), our UX team plays a pivotal role in shaping the future of SailPoint.com. The senior UXD position demands a keen awareness of current digital trends, the skillset to build solid UX strategies with targeted user journeys, a thorough understanding of content strategy, information architecture and taxonomy, marketing performance measurement, KPIs, and web traffic, and familiarity with the B2B marketing channel and the marketing content funnel.
The Senior User Experience Designer reports to the Director of Web Experience and is a 100% remote position.
What You'll Do:

  • As a strategic and process-level thinker, you lead the creation of our brand's digital experiences by ideating and collaborating with our internal teams to create engaging end-to-end solutions.
  • Lead discussions and brainstorms with marketing stakeholders around the globe to understand the purpose of and requirements around their website updates or content creation. Must have the experience to understand how these requirements fit into the larger experience strategy and what to do if they don't.
  • Collaborate with the full digital team to craft modern digital solutions through wireframes, prototypes and user flows.
  • Create presentations to communicate your solutions to stakeholders using a data-backed design approach to deliver solid rationale for all decisions.
  • Manage your web projects from concept to delivery, ensuring they stay true to their original intent, remain in scope, and stay on strategy.
  • Use your passion for all aspects of design, including conceptual thinking, typography, motion, copy, imagery, and contextual storytelling, to create best-in-class experiences.
  • Guide the implementation of digital projects by generating clear, detailed functional specifications.
  • Mentor teammates, ensuring cohesion and collaboration within the team.
  • Partner with our web project team to manage and continuously improve our component-based design system in Figma and its corresponding documentation.
  • Partner with our CRO team on rapid conversion testing and iterations to maximize insights derived.


What You Have:

  • UX/UI - A deep understanding of UCD, responsive design, and data-driven design principles; ability to provide rationale and supporting data for UX recommendations; a desire to lead the creation of digital experiences and customer journeys; a passion for representing the users (prospect & customer), and an intense curiosity about why people do what they do.
  • Information architecture - The ability to map out complex information architectures through site maps, user flows, taxonomy, and other organizational diagrams linked to user needs.
  • Research skills-The capability to synthesize complex or diverse information from research, using intuition and experience to complement research data when creating digital marketing solutions.
  • Problem-solving - Skills to identify and resolve problems in a pragmatic, timely manner; you work well in group problem-solving situations; use reason even when dealing with stress or emotional topics.
  • Technical skills - The capability to assess your strengths and weaknesses, pursue training and career development paths that build knowledge and skills continuously, and share this expertise with teammates.
  • People skills-You are a behavioralist who understands the importance of building relationships and trust within the team and throughout the larger organization. You communicate UX concepts to marketing and leadership in an understandable, persuasive, and non-technical manner. You work well independently and collaboratively.
  • Time management skills - With a high volume of projects on your plate, you are focused on priorities but flexible, with the ability to communicate changes in approach or progress to the larger team.


What You Need:

  • Comprehensive experience in on-trend UX practices and strategies: component-based design systems, enterprise CMS, rapid-prototyping
  • Mastery of Figma: an in-depth understanding of CSS, components, design systems, pattern libraries, and the experience to tie them all together.
  • The technical skills to create rock-solid deliverables, including sitemaps, user journeys, use cases, wireframes, and functional documentation, and a fanatical obsession over the quality of what gets launched.
  • Exceptional communication skills to articulate your vision to stakeholders and leadership. Technical writing experience is required.
  • A thorough understanding of mobile-first, responsive/fluid design principles and why they matter.
  • Proven experience solutioning for large-scale enterprise platforms and interaction design.
  • Hands-on experience working in CMSs as well as defining and implementing taxonomies across established content.
  • A thorough understanding of website traffic reports, and how to solution against them.
  • Familiarity of and appreciation for user testing, both qualitative and quantitative, with the capability to synthesize results into action plans.
  • Ability to design for accessibility standards (WCAG 2.x)
  • Strong writing and presentation creation skills to communicate your approach.
  • Familiarity with the capabilities and limitations of current web development technologies
  • 5+ years of experience architecting solutions across various platforms
  • 2+ years experience working in a fast-paced integrated agency environment
  • A bachelor's degree from an accredited university is preferred not required


You will be asked for your portfolio, which should not only contain beautiful, usable experiences designed for various devices and contexts but also provide context for all the work that led you there.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote work program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity employee resource groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring practices that promote diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Family medical leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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