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About TopDog Law
TopDog Law is revolutionizing legal marketing with a bold, outside-the-box approach. Founded in 2018 by James Helm, our firm has achieved 200-300% year-over-year growth, making us one of the fastest-growing legal brands in the country.
Ranked No. 149 on the Inc. 5000 list, TopDog Law is just getting started.
Job Overview:
TopDog Law is seeking a Vice President of Information Technology (IT) to lead the firm’s technology operations, systems integration, and data infrastructure as we disrupt the legal industry and continue on our growth trajectory. This role blends hands-on technical execution with strategic oversight - ideal for a leader who can build, optimize, and scale technology systems that power business performance.
The Vice President of IT will oversee core technology functions, including business applications, call center systems, data infrastructure, cybersecurity, and website development. The right candidate will have experience managing multi-system environments, implementing automation, and aligning IT initiatives with organizational goals.
Responsibilities:
Technology Operations & Infrastructure
- Manage the firm’s technology stack, including case management, CRM, cloud systems, and call center platforms.
- Oversee daily IT operations, ensuring uptime, performance, and security across all systems.
- Support technology integrations of company acquisitions, standardizing systems and data processes.
- Implement scalable infrastructure and automation to support firm-wide growth.
Systems Development & Optimization
- Maintain and enhance business applications, including Salesforce, to streamline case workflows and operational visibility.
- Partner with business units to design, configure, and optimize technology solutions that improve efficiency and user experience.
- Drive improvements in website functionality, funnel optimization, and client engagement technology.
Data & Analytics
- Support the development of a centralized data warehouse to enable reporting, analytics, and KPI tracking.
- Ensure data integrity, security, and accessibility across departments.
- Collaborate with analytics teams to deliver actionable business insights.
Security & Compliance
- Implement and maintain cybersecurity measures, including identity management, monitoring, and encryption protocols.
- Ensure compliance with data privacy, legal, and state bar requirements.
- Manage IT policies, audits, and risk assessments.
Team Leadership & Collaboration
- Lead and develop IT team members across infrastructure, support, and systems administration.
- Partner with Operations, Finance, and Client Services to ensure seamless technology delivery.
- Foster a proactive, solution-oriented IT culture that supports business agility and innovation.
Qualifications:
- 7+ years of progressive IT experience, including 3+ years in IT leadership or management roles.
- Proven experience managing business applications (Salesforce preferred), cloud platforms (AWS, Azure), and call center technology.
- Strong understanding of networking, cybersecurity, and data management best practices.
- Demonstrated success implementing system integrations and automation tools.
- Excellent communication skills—able to translate technical issues into clear business impact.
- Experience in legal services, healthcare, or other compliance-heavy industries.
- Familiarity with AI automation, data engineering tools (e.g., Snowflake, Redshift, dbt, Fivetran), and workflow automation.
- Hands-on experience supporting web development and digital engagement platforms.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
