Vice President, Sales (FIC)

Why Crump?

We understand that our teammates are more alike than we are different and that we are One Crump. Supported by leading technology tools and a collaborative work model, we empower our people to serve clients and support each other. Strong brands are built through consistent delivery of a company’s value proposition – for both its employees and its customers.

At Crump, we believe in investing in the teammates who work for us, supporting the business goals of the myriad professionals who work with us so they can best meet their clients’ needs, and bettering the communities that house our teammates. These beliefs have allowed Crump to maintain our standing as an industry top performer, not only as measured by sales results but, more importantly, by consistent customer and employee satisfaction and retention.

Job Summary

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Implement and monitor programs to ensure we attract, interview, hire, train, develop and retain quality teammates
• Effectively manage teammates including selection and hire, objective setting, performance management, development planning, capacity planning, disciplinary action and terminations.
• Identify and develop talented teammates who are likely to succeed in the company culture, create an atmosphere where teammates are motivated to learn and grow, provide coaching and feedback to ensure the professional development of teammates and identify and groom teammates for advancement.
• Effectively set and manage to teammate and client satisfaction and retention goals.
• Help define and execute strategic and operating plans for the organization and ensure a proper risk control environment exists.
• Partners with operation support areas to ensure all SLA requirements are met and strong customer satisfaction scores are achieved. Responsible for maintaining and enhancing client service levels and partnering with operations leaders.
• Keep abreast of new developments in the insurance market through periodicals, seminars, membership in insurance industry and professional organizations, and insurance brokers and carriers.
• Responsible for maintenance and new growth opportunities within region/territory/accounts
• Initiate and coordinate sales promotion activities and new products in order to achieve sales and profitability objectives.
• Provide direction and leadership to sales teammates and their sales teams
• Develop strategic business plan for assigned team and conduct effective planning sessions
• Develop sales strategies to increase sales metrics and sales results for the team so sales plans are achieved
• Monitor sales results of locations and communicate results
• Ensure sales organization is promoting and cross-selling products from other lines of business, utilizing the Advanced Sales to increase average size premium, and achieving balanced performance from sales teammates
• Develop and implement sales strategies utilizing technology, marketing, CRM, DSR, etc.
• Identify individual selling skills and product knowledge deficiencies
• Develop target markets and blitz sessions, follow-up on marketing efforts
• Develop, implement, and drive an effective lead generation and referral program
• Manage towards P&L and margin goals

QUALIFICATIONS:

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Effective interpersonal and written communication skills
• Ability to provide excellent customer service to both internal and external customers
• Effective time management skills
• Ability to prioritize and accomplish multiple tasks simultaneously
• Capable of working independently as well as in a team environment
• Ability to work in a self-directed fashion
• Experience with PC's in a Windows environment
• Demonstrated proficiency in basic computer applications such as Microsoft Office software products
• Ability to analyze problems and develop solutions
• Ability to communicate with individuals at all levels of the organization
• Bachelor's degree or equivalent education, training and work-related experience
• Five years of related sales management experience in sales leadership including proven experience in business and strategic planning, sales management, budget management, people leadership and operations management
• Strong sales background in leading large sales teams and/or accounts and established record of exceeding team sales quotas
• Significant sales and sales leadership experience in the insurance industry
• Significant experience in the insurance industry with proficiency in various product lines and industry knowledge
• Strong project management, organizational and executive presentation skills
• Ability to build strong, effective relationships as a leader, team member and resource in the organization
• Strong business acumen and general knowledge of service-profit chain methodologies
• Must possess and maintain appropriate FINRA registrations (e.g. Series 6 and 26)

Preferred Qualifications:

• Industry designations
• Advanced knowledge of Crump

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at [email protected].

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.