Vice President of Supply Chain

The Role

• Kiddom is seeking a high-ownership, execution-driven Vice President of Supply Chain to lead all physical product operations, including print, kits, trade books, inventory, fulfillment, logistics, systems, and vendor strategy (contract negotiation and pricing). This role requires end-to-end accountability and Operational execution, not advisory or conceptual leadership. The VP of Supply Chain is responsible for ensuring operational readiness—especially for Back-to-School—through proactive planning, clear execution plans, system reliability, vendor redundancy, and disciplined financial decision-making. Reporting to the CEO (or equivalent executive), this role is mission-critical to customer trust, revenue recognition, margin performance, and enterprise scalability.

Core Expectations (Non-Negotiable)

• Success in this role requires:
• Demonstrate deep understanding of the complexities of core curriculum portfolios, managing multiple products with overlapping and non-aligned timelines, and successfully coordinating readiness across concurrent and competing launch windows.
• Proactive planning, not reactive issue management
• Clear, written execution plans with owners, timelines, and risk mitigation
• Deep visibility into team workload, priorities, and capacity
• Financial rigor in all purchasing and vendor decisions
• Systems ownership, not deferral due to operational pressure
• Early escalation of risks with proposed solutions

Key Responsibilities

• End-to-End Supply Chain Ownership
• Own planning, execution, systems, and risk management across all physical supply chain operations
• Take end to end ownership of critical workstreams personally driving timelines, accountability, and execution across print, kits, trade books, vendors, systems
• Establish clear accountability structures and operating cadence for the Supply Chain function
• Own team performance and growth, continuously assessing capacity and introducing new roles to support an expanding supply chain and increasing operational complexity.
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• Back-to-School Readiness & Peak Planning
• Produce and maintain detailed, curriculum-by-curriculum Back-to-School print and fulfillment plans
• Drive early, end-to-end planning across multiple curriculum products and vendors—defining scope, sequencing, timelines, capacity requirements, and contingencies before peak execution windows.
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• Demand Forecasting & Financial Discipline
• Partner with Finance and Sales to translate revenue forecasts into accurate procurement and inventory plans
• Own cost discipline for all physical goods, including competitive bidding, vendor comparisons, and spend justification
• Ensure purchasing decisions reflect margin targets, cash flow constraints, and risk tradeoffs
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• Inventory, Systems & ERP Ownership
• Own inventory strategy across on-demand print, stocked inventory, and hybrid models, accounting for how digital products and adoption patterns directly inform print volumes, stocking decisions, and fulfillment strategy. Own inventory strategy across on-demand print, stocked inventory, and hybrid models
• Lead implementation, improvement, and enforcement of ERP and inventory management workflows (e.g., NetSuite)
• Ensure Supply Chain fulfills all responsibilities required for accurate month-end close and revenue recognition
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• Fulfillment & Operational Execution
• Ensure fulfillment operations remain stable and predictable during surge demand and peak periods
• Monitor throughput, backlogs, and service levels daily during high-volume windows
• Intervene early to rebalance priorities, capacity, or vendor support when risk emerges
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• Vendor Strategy, Redundancy & Risk Mitigation
• Own vendor selection, diversification, and redundancy planning across print, kits, warehousing, and logistics
• Ensure no single-vendor dependencies exist without explicit mitigation plans
• Act immediately on vendor risk signals and executive escalations
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• Team Leadership & Work Visibility
• Maintain continuous visibility into team workload, priorities, and execution status
• Ensure cross functional leaders can clearly articulate what the team is working on, why it matters, and what risks exist
• Coach and develop managers to operate with clarity, urgency, and ownership
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• Cross-Functional Leadership
• Partner with Product, Curriculum, Finance, and wider GTM teams align commitments with operational reality
• Escalate risks early with proposed solutions, not just problem statements
• Represent Supply Chain with clarity, confidence, and execution credibility at the executive level
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Qualifications

• 10+ years of progressive supply chain leadership experience, including ownership of execution at scale
• Proven success operating in seasonal, high-risk, fulfillment-heavy environments
• Deep experience with print manufacturing, physical educational materials, or complex multi-SKU supply chains
• Demonstrated track record of building systems, not deferring them
• Strong financial acumen, including cost modeling, vendor negotiation, and inventory accounting
• Experience leading ERP and inventory system implementations
• Direct, decisive leadership style with comfort making and owning hard tradeoffs
• K–12 education market experience strongly preferred