VMO Senior Executive - Employee Tech Services

Job Title: VMO Senior Executive - Employee Tech Services

Location: Bangalore

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT BANGALORE HUB:

Bangalore Hub is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. Bangalore Hub serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

ABOUT PROCUREMENT

Part of the Global Business Operation family, Procurement is responsible for over 30B Euro of material and services spend globally with more than 60,000 suppliers, over half of them in MBS. Getting the right services and materials, sustainably sourced and ensuring responsible procurement is critical to ensuring our brands with purpose grow. Our teams work closely with the business to understand stakeholders needs, bring innovation to meet changing consumer, employee and customer needs, and drive financial value for Unilever through competitive buying. We’re at the forefront of digital procurement, bringing new tools and analytics to drive data-based decisions.  Procurement launched Lighthouse Strategy to support Growth Action Plan as illustrated below:

ABOUT IT Procurement

Global IT Procurement, part of Global MBS IT Power of One Portfolio, manages an annual spend of ~1.3B Euro with a supplier base of about 3,000.  The team has mission of ‘be the trusted advisory team to enable sustainable competitive business solutions and value thru mastery of IT industry and supplier knowledge, total cost of ownership, bold priority, and efficiency.  It operates under ‘Together we Grow Higher’ culture which includes Empower, Empathy, Constructive Challenge, Fulfillment and Have Fun.   

The Contract Manager will partner GDT service line director for actualisations and value delivery post contracting through strong governances, obligations & Risk management

Key Accountabilities:

• Contract Lifecycle Management

  • Manage end-to-end contract lifecycle, including requirement development, contract drafting, reviewing, negotiating, and renewal.

  • Ensure timely execution of contracts and adherence to contractual obligations.

• Vendor Governance & Relationship Management

  • Establish and maintain governance frameworks for strategic vendors.

  • Build strong partnerships with vendors to foster collaboration and innovation.

  • Monitor vendor performance against agreed KPIs and SLAs.

• Obligation & Dispute Management

  • Track and manage contractual obligations to ensure compliance.

  • Lead resolution of disputes and escalations in alignment with legal and business policies.

• Collaborate on Vendor Strategy with Insights

  • Collaborate with internal stakeholders by generating insights from Vendor performance and contract lifecycle management to define and implement vendor strategies.

  • Identify opportunities for cost optimization, risks to mitigate, and value creation.

• Reporting & Analytics

  • Provide regular reporting on vendor performance, contract status, and governance metrics.

  • Use data insights to drive continuous improvement in vendor management processes.

Experience Required:

Qualification/experience

• 3+ years of relevant business experience, with a focus on Contract & Vendor relationship management

• Ability to translate Portfolio strategy into business outcomes via contract management

• Expert in structuring contracts and commercial with suppliers, with strong contract skills and knowledge of contracting and negotiation.

• Understanding of supply market, value chain, and FMCG knowledge. Knowledge of End-User Device Lifecycle Management, AI Productivity Tools and workplace technology.

• Experience in project management.

 General Skills & Competencies

• Ability to work under pressure and in a complex global environment

• Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions

• Passion for continuous improvement

• Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations

• High financial and business acumen

Contacts:

Internal:

Procurement:

• MBS LT

• GDT LT & Service line teams

• Sourcing teams

• Supplier Operations in UniOps

• Procurement Strategy and Insights

• Procurement Partners and Purpose team

Business partners:

• GDT

• HR

• Finance

• Legal

External:

• Vendor Partners

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."