Netomi Logo

Netomi

VP, Head of People

Posted 2 Days Ago
In-Office or Remote
Hiring Remotely in San Mateo, CA
Expert/Leader
In-Office or Remote
Hiring Remotely in San Mateo, CA
Expert/Leader
The VP, Head of People will lead HR functions, define people strategies, enhance company culture, and scale talent acquisition while ensuring compliance and performance management.
The summary above was generated by AI
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

We are seeking a strategic and hands-on VP, Head of People to build and lead a world-class HR/People function at Netomi. This leader will report to the EVP of Operations and partner closely with the executive leadership team to shape company culture, scale the organization globally, and ensure we attract, develop, and retain exceptional talent.

This role requires a balance of strategic vision and operational excellence, someone who can architect long-term organizational design, talent, and culture strategies while also rolling up their sleeves to execute in a fast-paced, high growth environment. The ideal candidate is both a builder and an operator, with a strong bias for action and a track record of scaling HR/People functions in dynamic, high-growth companies.

Responsibilities:

    People Strategy & Leadership
  • Define and execute a comprehensive People strategy aligned with Netomi’s business goals and growth trajectory

  • Serve as a trusted advisor to the EVP of Operations and executive leadership team on organizational design, workforce planning, and culture

  • Build, mentor, and scale a high-performing People/HR team

  • Talent Acquisition
  • Own global hiring strategy across technical, GTM, and G&A functions

  • Build scalable recruiting processes, employer branding, and talent pipelines

  • Partner with leadership to forecast hiring needs and ensure high-quality, diverse hiring outcomes

  • Optimize recruiting metrics including time-to-fill, quality of hire, and candidate experience

  • Culture, Engagement & Employee Experience
  • Shape and evolve Netomi’s culture to support high performance, inclusion, and innovation

  • Drive employee engagement, retention, and experience initiatives

  • Design and implement feedback mechanisms (surveys, listening programs) and action plans

  • Champion diversity, equity, and inclusion across the organization

  • Performance Management & Development
  • Design and implement performance management frameworks aligned with company goals

  • Build leadership development and succession planning programs

  • Enable managers with tools and training to effectively lead teams

  • Drive learning & development initiatives across all levels

  • Compensation, Benefits & Total Rewards
  • Develop and manage competitive compensation and benefits programs

  • Partner with Finance and Legal on equity compensation strategy and benchmarking

  • Ensure alignment of rewards with performance and company objectives

  • HR Operations & Compliance
  • Build and scale HR processes, policies, and systems to support a growing global workforce

  • Ensure compliance with employment laws and regulations across jurisdictions

  • Oversee HRIS, people analytics, and reporting to drive data-informed decisions

  • Manage employee relations and provide guidance on complex HR matters

  • International & Remote Workforce
  • Support global expansion, including hiring, compliance, and cultural integration across regions

  • Build scalable processes for managing a distributed and remote-first workforce

  • Cross-Functional Partnership
  • Collaborate with Legal, Finance, and leadership on organizational planning, headcount strategy, and workforce costs

  • Partner with leadership on change management, restructuring, and scaling initiatives

Requirements:

  • 15+ years of progressive experience in HR/People leadership roles, with at least 5+ years in a senior leadership capacity

  • Proven experience scaling HR/People functions in high-growth technology or SaaS companies

  • Strong expertise across talent acquisition, performance management, compensation, and HR operations

  • Experience supporting global teams and navigating multi-jurisdictional employment practices

  • Strong business acumen with the ability to align HR/People strategy to company outcomes

  • Excellent leadership, communication, and stakeholder management skills

  • Data-driven mindset with experience leveraging people analytics

Nice to Have:

  • Experience in AI, SaaS, or high-growth startup environments

  • Strong ownership mindset with a bias toward action, you move quickly, prioritize effectively, and solve problems proactively

  • Ability to balance empathy with high performance standards

  • Experience building culture in distributed or hybrid organizations

  • Passion for building inclusive, high-performing teams

Closing

    Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Similar Jobs

2 Hours Ago
Remote or Hybrid
142K-200K Annually
Senior level
142K-200K Annually
Senior level
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Lead audits for senior living healthcare clients, ensuring compliance and quality service delivery while managing staffing and client relationships.
Top Skills: CpaFasb Accounting StandardsGaap
10 Hours Ago
Remote or Hybrid
California, USA
186K-248K Annually
Expert/Leader
186K-248K Annually
Expert/Leader
AdTech • Digital Media • Marketing Tech
The Principal Technical Program Manager leads the strategic planning and execution of complex technical programs, aligning them with business goals and managing cross-functional teams.
Top Skills: Advertising Technologies
11 Hours Ago
In-Office or Remote
149K-233K Annually
Expert/Leader
149K-233K Annually
Expert/Leader
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Develop actionable go-to-market strategies for AI sales and consumption pricing while driving business growth and engagement. Collaborate cross-functionally to influence strategic direction and optimize customer experience.
Top Skills: AIData VisualizationFinancial AnalysisSaaS

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account