Designs and executes QA testing for Windows applications, systems, endpoint-management deployments, software packages, virtual machines, and enterprise IT workflows. Responsibilities include validating installations and configurations, troubleshooting Windows and Hyper-V environments, testing file permissions and system operations, documenting defects, supporting regression and functional testing, and contributing to automation initiatives. The role also applies IT helpdesk and desktop-support expertise across Windows 10/11, Windows Server, Microsoft Intune, and enterprise endpoints.
Job Title: Windows QA Engineer (IT Systems & Endpoint Management)
Overview
We are seeking a detail-oriented and technically strong Windows QA Engineer with hands-on experience in IT systems, endpoint management, and Windows environments. This role blends quality assurance with IT support expertise, ensuring reliability, performance, and usability across Windows-based systems and infrastructure.
Key Responsibilities
- Design, develop, and execute test plans and test cases for Windows-based applications and systems
- Validate software packages, installations, upgrades, and configurations in Windows environments
- Perform QA validation on endpoint management solutions, including Microsoft Intune deployments
- Test and troubleshoot Windows OS issues across multiple versions (Windows 10/11, Windows Server)
- Support and validate VM environments, including provisioning, configuration, and testing
- Install, configure, and troubleshoot Hyper-V environments and virtual machines
- Validate file system operations, permissions, and enterprise file management processes
- Perform regression, functional, and system testing across enterprise IT workflows
- Document defects clearly and work with development to drive resolution
- Support automation initiatives where applicable to improve QA efficiency
Required Qualifications
- 3–6+ years of experience in QA Engineering with strong Windows ecosystem exposure
- Hands-on experience with Windows OS (10/11) and Windows Server environments
- Experience with Microsoft Intune or similar endpoint/device management platforms
- Strong knowledge of software packaging, installation, and troubleshooting
- Experience working with virtual machines and virtualization platforms
- Practical experience with Hyper-V installation, configuration, and support
- Background in IT Helpdesk or Desktop Support environments
- Solid understanding of file systems, permissions, and enterprise file management
- Strong troubleshooting and root cause analysis skills
- Excellent written and verbal communication skills
Preferred Qualifications
- Experience with test automation tools or scripting (PowerShell preferred)
- Familiarity with Azure-based environments and cloud-managed endpoints
- Exposure to security practices, patching, and vulnerability validation
- Experience in enterprise IT environments supporting multiple users/endpoints
Key Skills
- Windows Systems QA
- Endpoint Management (Intune)
- Virtualization (Hyper-V, VMs)
- Software Packaging & Deployment
- IT Troubleshooting & Support
- Test Planning & Execution
- File System & Permissions Management
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