Design, build, and maintain integrations across the Zoho ecosystem and third-party platforms. Implement event-driven workflows, REST API connections, data synchronization, Deluge functions, authentication, error handling, monitoring, retries, and alerting. Create test plans, perform UAT and reconciliation, and produce solution designs, data maps, runbooks, SOPs, and change logs. Collaborate with stakeholders to define deliverables, dependencies, risks, estimates, approvals, and production deployments.
This is a remote position.
Engagement
Part-time contractor (hourly). Work is scoped by deliverable. Each deliverable must include an effort estimate (hours), prerequisites, milestones, and acceptance criteria before kickoff.
Role Summary
We’re looking for a hands-on Integration Engineer to design, build, and maintain integrations across the Zoho suite and third-party platforms. You will implement event-driven workflows, data syncs, and automations that connect Zoho CRM, Zoho Flow, Custom Functions (Deluge), Zoho Books, Zoho Campaigns, Zoho FSM, Zoho Analytics with external systems such as SalesCloser AI, iMonnit (sensor telemetry), QuickBooks, Smartleads, and integration frameworks like Zapier, Make (Integromat), n8n. The ideal contractor pairs strong technical execution with clear documentation and proactive communication.
Core Responsibilities
- Integration Design & Build:
- Implement workflows in Zoho Flow (triggers, webhooks, HTTP modules, variable mapping, JSONPath).
- Write Deluge Custom Functions (and use Connections) to call REST APIs, handle auth (Bearer/OAuth), pagination, retries, and idempotency.
- Quality, Monitoring, & Reliability:
- Add error handling, logging, and alerting (e.g., Zoho Cliq/Email notifications, dead-letter handling, retry policies, rate-limit backoff).
- Create test plans and run UAT for each deliverable; validate edge cases and data reconciliation.
- Documentation & Handover:
- Produce solution designs, data maps, field dictionaries, sequence diagrams, runbooks, and SOPs for operations.
- Maintain versioned artifacts and change logs.
- Stakeholder collaboration:
- For each deliverable: clarify scope, dependencies, and risks; propose a work plan with hour estimate; provide status updates; request approvals before deploy to production.
Requirements
Required Skills & Experience
- 3+ years building integrations in the Zoho ecosystem.
- Strong with Zoho Flow, Deluge Custom Functions, Zoho Connections, Zoho CRM automation, and Zoho Analytics datasets.
- Comfortable with external iPaaS tools: Zapier, Make, n8n (webhooks, HTTP modules, routers, schedulers).
- REST API expertise: JSON, query params, headers, auth (Bearer/OAuth2), pagination, filtering, rate limits, webhooks, idempotency.
- Practical knowledge of data modeling and mapping across CRM/Books/Campaigns/FSM; resolving duplicates and key strategy (e.g., Zoho Record ID, Phone, Email).
- Observability & reliability: structured logs, correlation IDs, alerting, retries, backoff, and failure playbooks.
- Security & compliance: secret management, least-privilege access, token rotation, PII handling, environment separation (Sandbox vs. Production).
- Excellent written documentation (clear, reproducible steps, diagrams) and stakeholder communication.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate coverages and products, and converts prospects into policyholders. The role requires strong communication, persuasion, customer service, organization, analytical decision-making, PC proficiency, and availability for weekday and weekend shifts. Paid training and Property and Casualty licensing are provided for unlicensed hires. The position is remote and requires a dedicated workspace and high-speed wired internet.
Top Skills:
Cable/Fiber/Dsl InternetPcWired High-Speed Internet
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages and products, and convert prospects into policyholders. The role includes paid training and Property and Casualty licensing, customer-focused sales, communication, organization, and remote work from a professional workspace. Employees must work four weekdays and one weekend day on assigned shifts.
Top Skills:
Cable InternetDsl InternetFiber InternetPcWired High-Speed Internet
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid training and licensing, customer-focused sales, brand representation, and schedule flexibility across remote work environments. Representatives must work four weekdays and one weekend day, maintain a professional home workspace with wired high-speed internet, and meet communication, persuasion, organizational, typing, and PC proficiency requirements.
Top Skills:
PcWired High-Speed Internet
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
