Top Customer Success & Experience Jobs in Austin, TX

Responsible for acquiring large accounts in B2B & B2C sectors, creating sales strategies, collaborating with teams, and managing client relationships effectively while achieving revenue goals.

The Technical Account Manager will manage a portfolio of clients, providing technical guidance, driving growth, and optimizing eCommerce strategies while collaborating with internal teams and ensuring customer success.

The Director of Customer Marketing will develop and execute customer engagement strategies, oversee retention programs, and lead advocacy initiatives, focusing on improving customer satisfaction and driving expansion opportunities.

Lead the Implementation Project Managers to enhance enterprise onboarding, improve delivery frameworks, and drive customer satisfaction and revenue growth.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.