Top Customer Success & Experience Jobs in Austin, TX

The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.

The Senior Revenue Accountant manages complex revenue processes, month-end close, and compliance with accounting standards while supporting product initiatives and cross-functional collaboration.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.

The Senior Employee Learning Manager designs and scales learning programs, promotes employee development, and collaborates with teams to enhance talent and culture.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.