Top Customer Success & Experience Jobs in Austin, TX

Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.

The Customer Success Manager role focuses on customer advocacy, technical guidance, and collaboration across teams. Responsibilities include account management, issue resolution, customer feedback collection, and strategic planning to optimize customer experience with MongoDB.

Manage customer relationships, advocate for customer needs, and provide strategic guidance on MongoDB best practices to ensure customer success and satisfaction.

The Senior Revenue Accountant manages complex revenue processes, month-end close, and compliance with accounting standards while supporting product initiatives and cross-functional collaboration.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The role focuses on customer advocacy, ensuring exceptional experiences for top customers, and collaborating with internal stakeholders to drive MongoDB's strategic initiatives while learning about customer strategy.