Top Customer Success & Experience Jobs in Austin, TX

Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.

Manage end-to-end renewals for assigned customers, engage customers 120 days prior, prepare quotes/contracts, drive retention, forecast renewals using data, and collaborate with sales and customer success to resolve at-risk accounts and improve renewal outcomes.

The Senior Revenue Accountant manages complex revenue processes, month-end close, and compliance with accounting standards while supporting product initiatives and cross-functional collaboration.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.