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Top Customer Success & Experience Jobs in Austin, TX
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Information Technology • Software • Cybersecurity
Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.
Top Skills:
CloudConfluenceCRMGoJSONLinuxMalware AnalysisPacket Capture AnalysisPythonRestful ApisSaaS
Information Technology • Software • Cybersecurity
The Solution Consultant will engage in pre-sales technical positions, demonstrate ReversingLabs solutions, and support customers in understanding threat intelligence and cybersecurity workflows.
Top Skills:
Malware AnalysisPythonSoftware Supply Chain SecurityThreat Intelligence
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