Serve as the embedded HR partner for go-to-market leaders and teams. Advise on hiring, performance, retention, employee relations, workforce planning, manager effectiveness, onboarding, terminations, and sensitive employee matters. Track workforce metrics and provide actionable insights, support Austin office culture, and improve HR processes through automation and AI. Coach managers, ensure compliance, and independently manage employee cases in a fast-paced technology environment.

Own full-cycle recruiting for Client Success and Client Experience teams, including sourcing, outreach, screening, scheduling, candidate communication, pipeline management, and closing. Deliver qualified candidate slates, manage high-volume searches, maintain Lever records, report pipeline progress, and meet hiring and time-to-fill targets. The role is designed for someone with 0–2 years of recruiting, sourcing, coordination, or transferable high-volume client-facing experience.