Provide customer support through phone, chat, and email, resolving complex asset, investment, and financial product inquiries. Maintain accurate records, follow security and privacy procedures, meet service metrics, and deliver empathetic, compliant resolutions. The role requires a FINRA Series 7 license, at least two years of customer-facing experience, schedule flexibility, and hybrid work in Austin, Texas.

Provides high-level executive support to the CTO, managing complex global calendars, international travel, leadership events, recruiting coordination, stakeholder relationships, and confidential information. The role anticipates executive needs, prioritizes competing demands across time zones, improves executive-office processes using technology and automation, and supports engineering leadership operations in a fast-paced global organization.