Top Remote Field Engineer Jobs in Austin, TX

Provides on-site automotive diagnostic, repair, escalation, and technical support to GM dealerships across the Tampa territory. The role resolves vehicle concerns, reduces repurchases and warranty costs, evaluates dealer service readiness and comeback processes, delivers technical training, troubleshoots Techline tools and IT issues, supports engineering and quality teams, prepares field product reports, and assists with arbitration and legal cases. Frequent territory travel, relationship management, case documentation, and technician development are required.

Plans, deploys, configures, and supports the Dragos Platform in customer industrial environments. Designs network architecture and sensor placement, leads onsite and remote implementations, troubleshoots integrations, manages upgrades and patches, supports ICS/OT security operations, collaborates on investigations, and produces technical documentation. The role requires strong networking, Linux, scripting, SIEM, cloud, and industrial cybersecurity expertise, an active Secret clearance, and up to 30% travel.

Provide third-level on-site automotive and Techline support to GM dealerships in assigned territory, diagnose and direct repairs, reduce repurchases and warranty expense, review and improve dealer comeback processes, deliver training, support wholesale escalation and provide field product reports.

The Field Service Engineer provides on-site automotive and computer technical support, diagnosing issues, and maintaining dealership relationships to reduce vehicle repurchases and warranty claims.

Support deployments and post-sale operations of Copia's DeviceLink and Source Control in industrial OT environments. Provide technical support, lead pilots, enable customers, advise on OT network security, collaborate with sales and engineering, and travel up to 25% for on-site assistance.