Top Hybrid Customer Success Jobs in Austin, TX
Babylist is hiring an E-Commerce Category Merchandising Specialist to own end-to-end product content creation, optimization, and maintenance. Responsibilities include providing business support to the buying team through industry trend research and competitive analysis. The role requires meticulous attention to detail, strong organization skills, and 1-2 years of relevant experience.
Rapid7 is seeking a Senior Customer Advisor to work with clients in defending against threats and responding to incidents. Responsibilities include conveying threats and recommendations, providing advisement on industry attack trends, building strong relationships with customers, and guiding clients through response activities.
The Onboarding Specialist at Apex Fintech Solutions will work with clients, prospects, and vendors to facilitate the launch and expansion of business offerings. Responsibilities include assessing client needs, managing projects, building client relationships, and ensuring project completion in a timely manner.
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The Senior Training Specialist at BigCommerce is responsible for delivering and maintaining personalized training content for internal and external users, with a focus on BigCommerce APIs. This role involves interacting with customers, agency partners, and BigCommerce employees to drive results and provide exceptional value through expert training.
The Help Desk Analyst/Customer Support role at findhelp involves providing direct and indirect support to seekers, customers, and CBOs. Responsibilities include incident triage, resolving helpdesk incidents via various channels, maintaining ticket backlog, training on new product features, and collaborating on interdepartmental projects.
Voice Intelligence Specialist I at Realtor.com specializing in call analysis, brand integrity, and compliance. Utilizes speech analytic tools, maintains high customer satisfaction levels, and implements best practices for revenue gains. Requires 3+ years of call center experience and proficiency in GSuite and Microsoft Excel.
Become a product expert for the KaiNexus platform, collaborate with internal teams and customers to provide technical solutions, and contribute to continuous improvement efforts within the organization and for customers.
Senior Customer Success Manager role at Wise, responsible for managing operational relationships with partners in Brazil, analyzing data to drive strategic improvements, and scaling internal operations. Required to be fluent in Portuguese and have a strong customer service background.
Provide proactive customer support for a leading fintech company's legal practice management software. Engage with customers to resolve issues, gather feedback, and enhance customer satisfaction. Collaborate with internal teams and serve as a brand ambassador in customer interactions.
Looking for an Integration Specialist with 2+ years of experience in Customer Support at a SaaS company. Responsibilities include coordinating integration workflows, setting up new integrations, troubleshooting existing integrations, and creating/reforming processes related to integrations. Must have experience with API, coding applications, time management, and outstanding communication skills.
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