Jobs at Acrisure

The Account Manager assists clients with coverage changes, provides technical support, manages client needs, prepares insurance summaries, and maintains electronic files while ensuring accurate invoicing and processing requests.

Lead defined‑scope IT projects from initiation through delivery, managing planning, schedules, risks, change control, stakeholder communication, governance adherence, and cross-functional coordination to meet sponsor expectations.

Builds and maintains APIs, workflows, integrations, and tooling for underwriting and policy administration. Owns features from implementation through testing, deployment support, and production troubleshooting. Works with stakeholders to translate evolving requirements, contributes to integrations and developer tooling, uses AI-assisted engineering tools, and develops domain knowledge in insurance and policy lifecycle.

Entry-level software engineer who builds and maintains APIs, workflows, integrations, and tooling for underwriting and policy administration. Implements assigned stories, tests, bug fixes, and documentation; participates in debugging, production support, and integration work. Uses Python or JavaScript/TypeScript and AI-assisted tools (Claude Code preferred), learns insurance domain concepts, and collaborates onsite with engineering and business stakeholders.

Entry-level Customer Success role focused on driving adoption of Acrisure's technology for Agency Partners. Responsibilities include onboarding, training, technical support and escalation, building partner relationships, cross-functional advocacy, and tracking adoption and satisfaction metrics to ensure ROI.

Accountable for Acrisure's Palantir environment: hands-on tenant administration, ingress/egress design, permissions architecture, reusable component catalog, FinOps, governance, security/compliance, and platform-team leadership. Operates, optimizes, and enforces standards while presenting cost/capacity tradeoffs to executives.

Designs and builds complex, multi-modal learning solutions by translating strategies into engaging learner experiences. Leads SME sessions, develops storyboards and visual designs, ensures LMS/LXP readiness, applies advanced instructional design, conducts QA and brand alignment, and contributes reusable templates and continuous improvement.

The Senior Director, HR Business Partner manages HR strategies for Operations and Placement groups, collaborates with leadership on organizational issues, and leads workforce planning, HR analytics, and team development while addressing employee relations and compliance matters.

Design, prototype, and implement AI-enabled, scalable solutions across business and technology. Lead end-to-end process mapping, translate business needs into technical designs, promote data visibility and governance, support transformation initiatives (M&A, platform rationalization), and collaborate cross-functionally to accelerate automation and AI adoption.

Lead end-to-end AI/ML projects: build, deploy, and maintain LLM/NLP and ML models in production. Translate business needs into technical plans, collaborate cross-functionally, apply MLOps and observability best practices, and improve model performance and reliability.

The Client Advisor drives new business and client relationships, leveraging technology and analytics to achieve sales goals and maximize revenue. Responsibilities include developing growth plans, client management, sales processes, and market research.