Teams at BCforward

Perform routine administrative data-entry tasks: process claims and adjustments per online guidelines, enter source-document data into a database, ensure accuracy and completeness, and follow company policies under close supervision.

Perform corporate payroll tasks and analysis, support operational projects, engage with clients to solve payroll-related issues, ensure payroll tax accuracy, and meet certification/background screening requirements.

Answer inbound HR-related calls, resolve or route issues, record and track cases in a case management tool, follow process documentation and SOPs, and ensure cases are closed. Maintain process knowledge, support operational metrics, and participate in continuous improvement and team meetings.