Jobs at Belfry

Lead full sales cycle to land new B2B SaaS customers in the security guard services industry: prospect, qualify, manage evaluations, forecast deals, and hit monthly revenue targets while collaborating with product and customer success.

Guide new customers through 4–10-week SaaS implementations by managing onboarding projects, coordinating internal and external partners, delivering platform training, driving product adoption, monitoring customer health, and resolving risks. Serve as a customer advocate and security-industry subject matter expert while improving workflows, retention, satisfaction, and knowledge of the Belfry platform.

Own expansion revenue across Belfry’s existing B2B SaaS customer base. Identify account growth opportunities, run discovery and demos, negotiate upsell deals, maintain CRM pipeline and forecasts, and collaborate with Customer Success, Product, Marketing, and Sales. The role also builds the company’s expansion playbook, including account segmentation, triggers, and CS handoffs.

Leads Belfry’s marketing function, strategy, budget, team, brand, demand generation, account-based marketing, content, marketing operations, and analytics. Owns marketing-sourced pipeline and revenue, builds full-funnel reporting, manages the martech stack, partners cross-functionally on go-to-market initiatives, and establishes the company as a leading software provider for security organizations.

Manage a portfolio of security industry customers, guiding onboarding and ongoing adoption, leading objective reviews, renewals, and expansion opportunities. Monitor customer health, identify risks, drive retention and advocacy, and relay customer feedback to Product, Sales, and Engineering. Serve as a security industry subject matter expert while maintaining strong customer relationships and managing multiple priorities in a startup environment.