Teams at Cambium Learning Group

Analyzes and integrates complex datasets to produce actionable insights, reliable management reports, and data quality improvements. The role develops SQL-based analyses, monitors and configures systems, supports information systems projects, and communicates findings to technical and nontechnical stakeholders. Candidates must work independently, solve complex data challenges, and be proficient with Microsoft SQL Server, SQL Reporting Services, Excel, Access, databases, and a scripting language.

Develops and manages state-level education sales opportunities, building relationships with Departments of Education and literacy leaders. Owns territory planning, full-cycle sales, presentations, proposals, negotiations, forecasting, and CRM management. Collaborates with Sales, Marketing, Customer Success, and Government Relations to drive statewide adoption of literacy solutions and navigate education policy, funding, and government operations. Represents the organization at conferences and travels up to 50%.

Leads and develops the Customer Success organization across implementation, adoption, customer health, retention, renewals, and expansion. Establishes scalable processes, KPIs, operating rhythms, and accountability while managing complex customer situations and cross-functional partnerships. Coaches Customer Success and implementation teams, uses Salesforce and analytics to guide decisions, and leads organizational, process, and technology change.