Teams at Chainguard

Leads and develops a public-sector Customer Success Management team, building scalable engagement, retention, adoption, and expansion strategies. Oversees account health, churn mitigation, executive relationships, escalations, renewal forecasting, and customer advocacy. Partners with Sales, Product, Engineering, and Professional Services to improve customer outcomes and operational efficiency. The role also establishes processes, supports team development, and contributes to the broader Customer Success strategy.

Own the systems, data architecture, workflows, and measurement powering Chainguard’s go-to-market engine. Architect and govern the marketing technology stack, design lead routing and lifecycle orchestration, build scoring and enrichment systems, develop AI-driven workflows, and partner with RevOps and Data on attribution, predictive measurement, and reporting. The role requires hands-on technical execution, cross-functional leadership, mentoring, and expertise across CRM, marketing automation, data warehouses, APIs, and AI tools.

Own Chainguard’s growth marketing program for developer and AI-agent discovery. Lead SEO, AEO, technical content, programmatic pages, structured data, and agent integrations to drive signups and pipeline. Evaluate recommendations across search engines, LLMs, and coding agents, while building attribution and reducing adoption friction. Partner cross-functionally with Product, Product Marketing, Growth, Web, and Paid Media. The role requires technical fluency, advanced SQL, coding-agent experience, and 4+ years working with technical audiences.