Jobs at Crawford & Company

Administer FMLA and leave-of-absence processes for multiple clients: process paperwork, review documentation, recommend approvals/denials, maintain records and reports, train supervisors, coordinate with providers, ensure federal/state compliance, and support management and special projects.

Perform quality assurance reviews of contractor repair estimates to ensure technical accuracy and compliance with industry and client standards. Verify documentation, pricing, and correct use of Xactimate, Symbility, and XactAnalysis; compile revision requests; mentor reviewers; and interface with contractors, district managers, and clients to resolve estimate issues.

Manage and monitor project plans, schedules, resources, budgets and risks to deliver projects on time and within budget. Coordinate stakeholder meetings, document decisions, prepare presentations and reports, gather business requirements, translate them into functional outcomes, and maintain project documentation and governance. Provide administrative support, facilitate meetings, and drive resolution of project issues while ensuring team alignment and adherence to frameworks.

Lead and build an operations team to manage claims recoveries, complex coverage and high-reserve reviews, fraud and E&O exposures, and service compliance. Provide data analytics support, operational onboarding, training, audits, and act as liaison between field operations, compliance, and sales. Participate in special projects and ensure consistent adjudication and service standards for program business.

Lead and supervise adjusters and staff, assign and review work, audit files and reserves, monitor production and billing, recruit/train/mentor employees, ensure licensing and regulatory compliance, complete audits and reports, and support business and financial objectives.

The Proposal Developer manages the RFP process, ensuring high-quality, client-focused proposals by collaborating with departments, maintaining schedules, and ensuring compliance.

Investigate and resolve complex property/liability claim issues by analyzing estimates, contracts, and reports; communicate with adjusters, contractors, and homeowners; document findings in web systems; ensure compliance with codes and contractor obligations; monitor timelines and provide status updates.

Design, develop, and test software and analytics solutions; automate processes; perform data exploration, ETL, and maintain data pipelines and database infrastructure; build reporting and web-deployed tools; document work, support process improvements, and train teammates.

The Senior Claims Examiner will lead investigations on complex claims, manage coverage interpretation, set reserves, and collaborate with legal counsel and team members while mentoring junior staff.

Provide telephonic and field case management for injured or disabled individuals, review records, coordinate return-to-work plans, liaise with physicians/employers/adjusters, arrange IMEs/peer reviews, meet productivity and QA standards, and travel to sites and providers as needed to resolve workers' compensation, disability, and related cases.

Investigate and settle complex claims under minimal supervision, determine liability, manage investigative activities, and prepare reports for clients and management.

The Director, Business Development drives growth by generating leads, managing client relationships, and exceeding revenue targets within the casualty insurance market.

The Director, Business Development will generate leads, manage client relationships, and exceed revenue targets, focusing on the casualty insurance market.

The Director of Business Development will drive growth by identifying prospects, managing relationships, and developing strategic sales plans in the casualty insurance industry.

Participate in a two-year insurance apprenticeship program, learn claims handling, documentation, client relationships, and maintain service standards under mentorship.

As an Estimate Reviewer I, you'll review contractor repair estimates for accuracy, compliance with guidelines, and manage communications for revisions.

The role involves investigating and resolving complex commercial property losses, mentoring adjusters, preparing reports, and representing claims in legal proceedings.

The Loss Investigation Specialist conducts investigations of claims, prepares reports, and provides documentation while ensuring compliance with regulations and service standards.

The National General Adjuster resolves complex commercial property losses by investigating damages, negotiating loss adjustments, and presenting evidence in legal proceedings. Responsibilities include managing claims, mentoring staff, preparing reports, and acquiring client relationships.

The Executive General Adjuster resolves complex commercial property losses, negotiates adjustments, manages national accounts, presents evidence, and supports branch operations.