The Executive General Adjuster resolves complex commercial property losses, negotiates adjustments, manages national accounts, presents evidence, and supports branch operations.
💼 Let’s Grow Together!
We’re excited to connect with talented professionals who want to make an impact. While we don’t have an open role today, we’re building a strong talent community for future opportunities in Executive General Adjuster position—and we’d love for you to be part of it!
🌎 Candidates can be located anywhere in the US!
🧘 Excellent Crawford Benefits that Empower Financial, Physical, and Mental Wellness
🤝 Generous Employee Referral Bonus Program
🛍️ Multiple Employee Discounts
📘 In this role, you will resolve complex commercial property losses—generally in excess of $500,000—by investigating damages, negotiating loss adjustments with corporate management, brokers, attorneys, accountants, or public adjusters representing the insured, presenting evidence in legal proceedings, and making sales calls and presentations. Executive General Adjusters often manage national or international accounts, handle direct loss assignments, provide peer reviews, support branches or Technical Services, participate in industry organization presentations, author white papers, present at industry panels, and may assist with management responsibilities.
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- Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
- Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
- Sets estimate loss values for clients.
- Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
- Communicates adjustment recommendations to appropriate parties after determining liability.
- Controls claim costs.
- Recommends litigation when appropriate.
- Presents evidence and serves as an expert witness at legal proceedings.
- Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
- Maintains professional and technical knowledge through continuing education.
- Make sales calls to solicit new business.
- EGA should possess a specific expertise in at least one recognized industry segment.
- Ability to provide successful succession planning, mentoring and assisting losses with other staff.
- Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
- Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
- Excellent knowledge of interpretation of insurance coverage, customs and practices.
- Good verbal and written communication skills.
- Excellent attention to detail.
- Strong analytical and mathematical ability.
- Strong organizational and interpersonal skills.
- Basic computer knowledge.
- Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.
- Completion of GTS qualification questionnaire is required for position of EGA.
#LIEM3
About UsWhy Crawford?Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
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