Jobs at CrossCountry Mortgage, LLC.

Lead recruitment strategy and execution for Loan Officers, Mortgage Bankers, Branch Managers and Sales Leaders. Source passive candidates via Boolean search, cold calls and networking; partner with regional and executive leaders to qualify, interview, hire, and report pipeline metrics. Build candidate relationships and referral networks to meet hiring goals and support growth in target markets.

Lead late-stage recruiting to attract and convert high-producing Mortgage Loan Officers. Own offer negotiations and candidate closing, partner with leadership to create competitive, customized offers, leverage production data and market intelligence, track closing metrics, and ensure smooth onboarding.

Use data and system activity to predict Loan Officer attrition, build dashboards and executive reports, partner with leadership to design and evaluate retention strategies, perform stay/exit interviews and targeted outreach, and collaborate with Sales, HR, and Operations to resolve engagement and retention issues.

Design, build, test, deploy, and maintain responsive web applications and back-end services for mortgage origination, servicing, sales, and operations. Create and optimize RESTful APIs, integrations, databases, and reusable UI components; ensure security, accessibility, performance, and CI/CD-driven delivery while collaborating with stakeholders and participating in Agile processes.

Serve as primary borrower liaison to manage multiple commercial loan files from onboarding through funding. Verify compliance, gather documentation, coordinate underwriting/closing, review funding packages, monitor credit utilization, provide superior client service, and train new team members.

Provide income calculations and reviews for Non-QM wholesale loans, interpret and apply investor guidelines, analyze complex tax and financial documents, support loan officers via ticketing/phone/email, create technical documentation and training, and ensure risk, compliance, and underwriting standards are met.

Lead Agency Underwriting escalation reviews and manage the Scenario Team. Support SVP, resolve complex loan escalations, run spot checks and reports, ensure SLAs, grow and train the team, and coordinate with underwriting, credit risk, operations, and Encompass/Airtable systems while operating in Pacific/Mountain hours.

Provide underwriting guidance to loan officers and processors via ticketing, phone, and email. Analyze complex income documentation and loan scenarios, suggest options across investors, create technical documentation, track tickets, participate in departmental calls, and assist with training while maintaining underwriting knowledge and designations.

Serve as a flexible underwriting resource covering pipelines, absorbing overflow, and updating post-closing files. Underwrite across agency products per guidelines and investor overlays, maintain communication with leadership, ensure quality and compliance, and work remotely with schedule flexibility.

Provide bilingual condo project processing: obtain and verify condo documentation, review project questionnaires, budgets and insurance, prepare approval summaries, submit complete files to underwriters, manage pipeline and LOS documentation, and assist closing/secondary/servicing to clear outstanding items.

Manage end-to-end mortgage loan processing and borrower communication. Review and audit income, assets, credit, disclosures, and documentation. Pre-underwrite files, manage pipelines across loan products, ensure regulatory compliance, and set up loans to fit borrowers' needs.

Evaluate borrower files to determine loan eligibility and prepare clear mortgage pre-approvals. Review credit, income, assets, DU/LPA findings, recommend loan programs, prepare approval letters, and communicate results to borrowers and Realtors while maintaining CRM records.

Manage end-to-end residential mortgage processes, communicate loan programs and disclosures to borrowers, audit documentation, pre-underwrite files, manage pipelines across loan products, ensure regulatory compliance, and set up loans to best fit borrower needs.

Serve as liaison for borrowers and internal teams to review, pre-underwrite, and prepare mortgage files. Audit income/assets, run AUS (DU/LP), verify credit, compile disclosures, and recommend optimal loan programs across Conventional, FHA, VA, USDA, Jumbo, 203k, and reverse products to support loan approvals.

Manage and oversee the end-to-end pre-approval loan process, communicate program options and costs to borrowers, review and audit income/assets/credit, run DU/LP, prepare disclosures, pre-underwrite documentation, and maintain pipelines across Conventional, FHA, VA, USDA, 203k, Jumbo, and reverse mortgage products.

Prepare and review mortgage closing documents (conventional, FHA, VA, USDA), ensure regulatory compliance (TRID, RESPA, TILA, Fair Lending), communicate with internal teams and settlement agents, produce and validate Closing Disclosures and fees, maintain closing pipeline and delivery timelines, authorize funding, and handle post-closing corrections and disclosures.

Provide legal counsel and manage responses to federal and state regulatory examinations, audits, and information requests. Coordinate documentation, track findings and remediation, update policies, and advise senior leadership on examination strategy and compliance matters.

Provide legal counsel on federal and state mortgage lending laws, lead regulatory change management, advise on new products and business initiatives, translate regulatory requirements into operational controls, draft and update policies, support audits and regulatory inquiries, and collaborate cross-functionally to mitigate compliance risks.

Provide legal guidance on federal and state mortgage lending regulations, support regulatory exams and remediation, draft policies, advise on technology use in originations, resolve post-close and loan salability issues, and prepare legal research and recommendations for senior leadership.

Provide legal interpretation and guidance on mortgage fees, disclosures, documents, and vendor integrations. Translate regulatory requirements into business and technical requirements, review system configurations and testing, partner with Compliance, Technology, Operations, and vendors, document legal positions, and identify emerging legal issues to ensure regulatory compliance of loan origination systems and document outputs.