Teams at DealHub

Lead end-to-end customer onboarding for DealHub’s revenue technology platform. Gather business requirements, configure solutions, build integrations, answer customer questions, coordinate internal teams, and manage onboarding projects across time zones. Serve as a trusted customer advisor while ensuring successful implementation, customer satisfaction, and delivery of effective technical and logical solutions.

Leads and scales enterprise customer success for a B2B SaaS company, owning onboarding, implementation, go-live, adoption, renewals, and expansion. Builds executive customer relationships, establishes success frameworks, manages risks and escalations, and partners with Sales, Product, and Support. Mentors Customer Success Managers while personally driving complex customer outcomes and maintaining operational rigor.

The Solution Expert will serve as a technical advisor for customers, overseeing onboarding and implementation processes and customizing software solutions to meet client needs.