Genesys

HQ
Menlo Park
Total Offices: 4
6,774 Total Employees
Year Founded: 1990
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Genesys Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Provides a pension

Offers occupational accident insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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Genesys

Senior UX Design Technologist

2 Days AgoSaved
Remote
4 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Build AI-assisted UX workflows, prototypes, and integrations that improve design operations. Translate technical capabilities into practical guidance for designers and researchers, document effective AI practices, connect tools through APIs and MCPs, and determine when automation is appropriate. Partner with Design Systems, Product, Engineering, and UX teams to reduce manual work and scale repeatable design practices.
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Genesys

Senior Solutions Consultant

11 Days AgoSaved
Remote
5 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead technical discovery, solution strategy, architecture, demonstrations, prototypes, pilots, and proofs of concept for AI-powered customer experience transformations. Partner with enterprise customers, executives, account teams, product, and engineering stakeholders to integrate Genesys Cloud with cloud platforms, CRM systems, AI services, and data sources. Translate complex technical capabilities into business value, advance strategic sales opportunities, develop reusable architectures, and provide technical thought leadership.
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Genesys

Principal AI Solutions Architect, Customer Success

17 Days AgoSaved
Remote
4 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead enterprise adoption of Agentic AI across Genesys Cloud, designing scalable architectures, integrations, data flows, proofs of concept, and production solutions. Translate business objectives into measurable customer experience and operational outcomes, advise executive stakeholders, optimize AI solutions after launch, and promote responsible AI practices involving security, privacy, HIPAA, and PCI compliance.
see all jobs at Genesys