Teams at Genesys

Lead end-to-end delivery and optimization of strategic global web initiatives. Coordinate cross-functional teams (Marketing, UX, SEO, Analytics, Engineering) to manage roadmaps, dependencies, governance, risks, launch readiness, and KPI-driven measurement. Apply Agile frameworks to improve predictability, stakeholder alignment, and continuous improvement across website redesigns, platform enhancements, and campaign launches.

The Principal Agentic AI Solutions Architect will design and implement AI solutions for customers, lead workshops, and ensure compliance with security and privacy regulations while driving AI adoption.

Lead IT SOX compliance and technology risk program: manage SOX scoping, risk assessments, control design and testing, remediation, third-party reviews, and identity/access governance. Partner with Audit, Security, Finance, and Engineering, use GRC tools and automation to improve controls, reporting, and audit readiness, and coach compliance analysts.