Jobs at Kraken Digital Asset Exchange

Lead business operations for Kraken Pro by establishing operating rhythms, coordinating cross-functional initiatives, tracking KPIs, supporting executive decisions, managing reporting and roadmap systems, and identifying operational improvements. Partner with product, engineering, compliance, legal, finance, and marketing teams to launch initiatives, improve product experiences, and ensure accountability across priorities.

Lead lifecycle and CRM marketing strategy for consumer products across email, push, and in-app channels. Build complex campaigns, optimize customer engagement and retention, analyze segment and campaign performance, run experiments, and develop marketing automation solutions. Collaborate with product, analytics, technology, compliance, and legal teams to drive revenue growth while ensuring regulatory compliance across global markets.

Owns the people workstream for mergers and acquisitions from diligence through close and integration. Responsibilities include building diligence questionnaires, analyzing employment and compensation data, assessing risks, modeling compensation and equity structures, supporting negotiations, managing integration readiness, and developing reusable playbooks and automation. The role partners with corporate development, legal, finance, and people leadership while operating across global, confidential, and often ambiguous transactions.

Leads financial risk management for a CFTC-registered derivatives clearing organization. Responsibilities include designing and monitoring margin models, recalibrating parameters, conducting back-testing and stress testing, assessing clearing member and clearinghouse exposures, sizing default waterfalls and guaranty funds, preparing regulatory risk reports, maintaining model governance documentation, supporting regulatory examinations, and overseeing member capital, liquidity, collateral, and operational risk.

Leads internal communications and change management for global People Team initiatives. Develops strategies supporting organizational changes, program launches, and employee engagement; creates content including videos, presentations, messages, and events; measures communication effectiveness; improves change programs; and ensures alignment with company brand voice and internal communications strategy. The role is fully remote but requires daily collaboration with U.S. Central and West Coast leaders.

The Mobile UI/Design Engineer will enhance the Kraken app's user interface through fluid interactions, collaboration with designers, performance optimization, and mentorship, focusing on delivering a polished mobile experience.

Build and ship agent-based growth orchestration: implement agent workflows, integrate AI reasoning with growth platforms and data systems, create reusable agent infrastructure and creative pipelines, and ensure monitoring, auditability, and reliable integrations across growth channels.

Leads commercial legal strategy for complex product partnerships, technology agreements, strategic transactions, and go-to-market initiatives. Advises Product, Sales, Engineering, Finance, Regulatory, Compliance, and Tax teams; negotiates high-stakes contracts; develops legal templates, playbooks, AI processes, and risk frameworks; improves contract lifecycle management and automation; mentors teams; and supports M&A diligence and integration.

Provide high-level administrative support to the CEO office in a Co-CEO model: manage complex calendars, coordinate domestic and international travel (commercial and private aviation), prepare briefing materials, oversee budgets/expenses, track projects and events, and liaise with stakeholders to streamline executive operations.

Own the CRM and sales tooling strategy and roadmap for Kraken’s B2B sales organization. Prioritize stakeholder needs, define product requirements, improve Salesforce workflows and integrations, and establish scalable intake and governance processes. Partner with Sales, Engineering, Operations, and leadership to improve CRM adoption, data quality, workflow consistency, and sales productivity across multiple platforms and customer segments.

Define and execute Kraken’s hybridization and broader onchain product strategy across Pro and Consumer. Own the product lifecycle from discovery through launch and iteration, drive cross-functional execution, evaluate ecosystem integrations, simplify complex onchain experiences, and use metrics and experimentation to improve products. The role requires onchain expertise, consumer product management experience, stakeholder influence, partner negotiation, technical fluency, and strong product judgment.

Define and spec automation workflows for paid growth, translate workflows into agent automations, QA agent outputs, refine AI-generated creative, codify rules and guardrails, monitor and continuously improve cross-channel growth systems.

Lead and manage SOC 1/SOC 2 exams and SOX/ICFR activities, assess and remediate ITGCs/ITACs, translate audit requirements into scalable controls, partner with engineering and finance, drive audit readiness, documentation, and automation to improve control effectiveness and audit outcomes in a cloud-native environment.

Design, review, and verify security architecture across infrastructure, applications, blockchain, and AI projects; conduct security assessments and audits; advise blockchain teams on secure operations; stay current on security threats and mitigations.

Lead and evolve Payward's core brand system—guidelines, component libraries, templates and assets—ensuring coherent visual identity across brands. Define brand behavior for emerging surfaces and AI outputs, collaborate with pods to fix systemic issues, translate complex crypto and finance concepts into usable guidance, run constructive design reviews, and shape how design tooling and AI affect brand practice.

Lead Consumer Trading product initiatives for Krakendesigning features, prototyping with AI tools, defining requirements, running UAT, collaborating with stakeholders (Finance, Ops), and driving data-driven experimentation and product proposals to engage consumers.

Lead risk-based operational and post-acquisition integration audits globally; assess control design and operating effectiveness across governance, regulatory, financial, and operational risk; manage audit engagements, co-sourced specialists, and stakeholder reporting; apply AI and data analytics to audit lifecycle while mentoring teams and ensuring IIA standards conformance.

Support M&A and strategic investment activities: lead diligence, build financial models (DCF, comps), prepare deal materials, manage venture portfolio tracking (IRR/MOIC), maintain deal cash forecasts, and produce screening memos and executive/Board materials.

Own product strategy, roadmap, and delivery for fraud and ATO systems. Lead end-to-end delivery, define APIs and technical specs, integrate with vendors, and collaborate with Legal, Risk, Finance, and Ops to build fraud detection, case management, and investigation tools with minimal user friction.

Lead operational running and launch readiness for Payward Services' B2B2C products; gate go-lives for regulatory and operational requirements; manage US regulated entities day-to-day (licensing, risk, incidents, audits); drive cross-functional execution across Product, Engineering, Legal, Compliance, and Finance; support state licensing workstreams (money transmitter, lending/NMLS); serve as operational counterpart to regulators; define metrics and operating model to scale regulated platform offerings.