Jobs at LegalZoom

Architects, builds, and scales data pipelines, ETL processes, data models, and platforms using dbt, Snowflake, Airflow, and Fivetran. Leads data engineering best practices including CI/CD, data quality, governance, and observability. Collaborates with Data Science, Engineering, Product, and business stakeholders; mentors engineers and data scientists; contributes to architecture and technical decisions; and participates in on-call support.

Design and build production-quality product experiences, functional prototypes, and reusable design-system components. Use AI development tools and front-end implementation to take features from requirements through launch, integrating real data and APIs. Evaluate AI-assisted work, accessibility, visual regression, and design quality; instrument shipped experiences to measure performance. Influence roadmap decisions, shape trustworthy AI interactions, collaborate cross-functionally, mentor peers, and establish team quality standards.

Lead visual direction and hands-on execution across LegalZoom’s brand, marketing, advertising, web, editorial, and digital experiences. Develop visual systems, templates, and design patterns; collaborate with marketing, product, content, engineering, and agencies; and translate business goals into customer-centered designs. Champion craft through critiques and mentorship, present work to stakeholders, manage complex initiatives from concept through launch, and integrate AI-powered creative workflows and emerging digital design practices.

Own forecasting, performance management, financial modeling, variance analysis, annual operating plans, and long-range planning. Partner with Finance teams and senior leaders to identify business drivers, risks, and opportunities, then communicate actionable financial insights to the CFO and leadership. Improve financial processes through automation, AI, and emerging tools while supporting strategic analytical projects.

Leads end-to-end market research initiatives, including study design, surveys, field management, analysis, and presentations. Conducts customer journey, persona, competitive intelligence, and brand health research to inform product and marketing strategy. Manages research vendors, budgets, timelines, data platforms, and cross-functional stakeholder relationships. Develops AI-enabled research workflows to scale insights, automate processes, and improve marketing impact.

Leads the evolution of LegalZoom’s marketing web design system, from foundations and design tokens through production components. Designs intuitive, accessible, conversion-focused web experiences; prototypes and ships improvements using Figma, AI-assisted coding tools, and a component-based CMS. Partners with cross-functional teams, refactors legacy experiences, documents standards, and helps establish AI- and code-first workflows that support both designers and AI agents.

Owns LegalZoom’s programmatic performance marketing strategy, campaign execution, optimization, measurement, and executive reporting. Manages Display, Video, CTV, Native, and Audio campaigns across Google Ads, The Trade Desk, agencies, and direct partnerships. Develops channel roadmaps, testing programs, attribution and incrementality strategies, and cross-functional initiatives. Uses advanced analytics, AI tools, automation, and martech integrations to improve campaign performance and operational efficiency.

Reviews nonprofit tax-exemption applications, serves as an IRS representative under powers of attorney, manages IRS correspondence, advises on exempt-organization classifications, trains fulfillment staff, and develops quality procedures. The role requires CPA or Enrolled Agent credentials, nonprofit tax and IRS representation expertise, responsible use of Claude and AI tools, and full-time onsite work in Austin.

Provide trademark consultations to small business clients, conduct clearance searches and risk analyses, advise on registrability, file high-volume USPTO applications, respond to Office actions, and assist senior attorneys. The role requires responsible use of AI-enabled tools, strong client communication, practical legal judgment, and the ability to manage deadlines in a fast-paced environment.