Teams at Redox

Own pricing operations and Deal Desk execution for bespoke enterprise deals. Structure platform, connection, and transaction pricing; enforce discount guardrails; maintain pricing tools, CPQ workflows, documentation, and approval processes. Partner with Sales, Product, Finance, and Legal to operationalize pricing strategy, support negotiations, protect margins, analyze deal trends, and enable field adoption of pricing changes.

Build and own Redox’s provider-system customer success function from the ground up. Manage relationships with hospital IT and integration teams, increase provider engagement and referenceability, generate fast-pass introductions, identify direct commercial opportunities, and establish outreach and relationship-tracking processes. Report pilot results and collaborate with Customer Success, Sales, and Product. The role requires healthcare interoperability knowledge, autonomous relationship management, strong communication, and proficiency with customer success, CRM, and AI tools.

Own end-to-end delivery of complex healthcare technology and integration projects from kickoff through go-live. Translate technical requirements into execution plans, coordinate Engineering, Implementation, Product, customers, and partners, and manage risks, budgets, timelines, documentation, and status reporting. The role also improves project processes and tooling, supports requirements gathering, and ensures successful, on-time, in-scope delivery across concurrent projects.